1. Introduction to Project Management
Set up projector, and use this as the starting slide as people enter the room and eat breakfast/snacks.
Be sure to modify date!
Basics to have on hand:
Name tent cards
Markers (white board and flip chart – BE CAREFUL WITH THEM! 
– 4 Flip Charts (teams will use during breakout sessions)

2. Session Objectives To welcome you
For you to understand the objectives and style of the course

3. Welcome to Project Management
Introduction
Schedule
Restrooms
Breaks
Messages
Ground Rules
Also introduce the ‘Rules of Engagement’ that Org posts in all their conference rooms.
8:00am Breakfast
8:00am Class Start
2:00pm finish on 1st day (for this specific date only!!!)
6:00pm finish on 2nd day
(usually an 8:30-5:30pm schedule on both days would be normal)
Morning and afternoon break ~10:30a and 2:30p
Lunch around noon for one hour – use this time to check v-mail/ too.
Identify any dial-up capability in the room for those from out of town that might need to use it.
No Laptops or PDA’s/Blackberrys
Cell phones should be turned off or on vibrate (take/return calls during breaks)

4. Course Objectives
To understand the importance of Project Management to your Municipality
To identify the success criteria for a Project Manager
To establish a common understanding and approach to Project Management within a Municipality
To position the roles and responsibilities of a Municipality Project Manager
To make us all successful!

5. Why is Project Management Important?
Projects are a major way of creating value for your municipality
To keep your municipality running efficiently
To deliver without wasted time (and money)
To retain staff (happy and motivated)
All of us depend on you !
May need to modify this slide based on the audience. Value proposition may be different for another company (e.g. Bacon instead of Burritos!) and there may be other messages that the PMO or IT Director/CIO would like to communicate – this would be a great platform to start sending those messages!

6. Myths & Quotes “Software development is unpredictable”
“Management gives unreasonable deadlines”
“Every project is different”
“My manager doesn’t listen to me about the problems”
“My project is different – I don’t need that level of planning”
“Are you still planning?…When are you going to do some real work?”
question/discussion:
How many people have worked on a project with deadlines?
How many missed deadlines?
How many companies went out of business or people died as a result of missing deadlines?
So …
How many “real” deadlines are there?
Deadlines: In medieval days the deadline was a line drawn around the castle – if you crossed it you were shot!
key message:
The deadline is not always the most important factor!
Setting and managing expectations is crucial to achieving value and planning is essential for this.

7. The Human Element …but it is mostly about people Project Management
Is part people, technology, process and organization
Is the control of resources, activities, time and cost…
Change management is often overlooked as a part of Project Management.
Too often the focus is on the Technology, and not on the human aspects of the change that will occur.
We will talk about how to incorporate that into Project Management, and what you need to look for!
…but it is mostly about people

8. Our Objective / Your Opportunity
To move up the experience curve, wherever you are now!
notes:
Everyone here is at a different level of knowledge and experience - we want to share experiences and gain inspiration for how to approach common problems
(Instructor: express how you personally gain knowledge by hearing participants share stories and the class discusses various possible solutions. )
PMO1-01-Introduction

9. Course Agenda What is a Project?
Project Management Roles & Responsibilities
Project Management Methods
Project Plan/Activate
Planning
Control
Completing Projects
Summary
We will probably end today (the first day) somewhere in Planning .
(INSTRUCTOR: If there is an evening event or dinner, be sure to remind them of this now so if they need to make last-minute arrangements, they can!)

10. Personal Introductions
Name
Job responsibilities
Project management experience
Project Management Issues/Concerns
If none, what are your expectations from the class
Personal Introductions
notes:
Ideas for order of introductions:
round robin’ technique OR
vary the sequence using random choice, PM experience level or geography as a driver
Once person starts and calls on the next person who calls on the next, etc.
flipchart: PM Issues and Concerns
Collect on clearly written flipchart If you can, relate each item to an appropriate session and refer back to the chart in every session.
Make sure to review the issues/concerns at the end of the session (usually after last class session) to see if everything was covered. If not volunteer to discuss in private, send them additional information, etc.
Too busy to plan