1. Unit 10 Communication, Collaboration, and Safety
Living Online
Unit 10
Communication, Collaboration, and Safety

2. Objectives Define time-shifted & real-time communication methods
Describe the features & proper use of blogging, text messaging, and chatting
Describe the features & proper use of social media sites
Identify advantages & disadvantages of electronic communication
Identify guidelines for creating effective personal and professional electronic communication

3. Time-Shifting Communication
Delay between transmission & receipt of info
Blog, , Discussion Board
What’s the purpose of a blog?
Follow netiquette
Good manners & behavior over Internet
Blog- post diary/journal/observations/opinions/marketing

4. Communication Methods
Need real-time?
Use IM, chat room, webcam
Need a paper trail?
Use , text
Most widely used
Distance Learning?
Video Conference
Other
Blog, message board, social media

5. Real-Time Communication
Instant or no delay
Texting/IM
Conversational
SMS (short messaging service)
Up to 160 characters
MMS (multimedia messaging service)
Added multimedia (pictures/video/etc.)
No limit on characters but could be split up
iMessage
Chatting
VoIP
Podcast
Web/video conference/video chat

6. Social Media
Keep in touch with friends, find people with similar interests, build relationships online
Facebook, Twitter, Instagram, YouTube, Google+, LinkedIn

7. Project Netiquette & rules for communication
Each group will list rules for their given communication method

8. Advantages of Electronic Communication
Connect to people worldwide
Speed
Low cost/free
Access from various devices, cell, or computer
Transmit text, graphics, video, audio
Forwarding of messages can be done
Collaborate & share documents
You can keep track of sites visited
Stored on your computer
One to one popular:

9. Problems with Electronic Communication: Email Issues
Attachments
Size may be too big/too many
Virus
Blocked by program
Delivery Failure
Bounced
Mistyped address
Virus detected/spam filter
You’ve been blocked by receiver
Their mailbox is full

10. Problems with Electronic Communication: Paper Trail
Written record or history
Can be used in legal cases
You may need proof
can provide that
Phone/audio conferences can’t

11. Problems w/ Electronic Comm.: Hasty Responses
Say something you wish you could take back
You get an that makes you angry
Discuss with someone/calm down
Write & leave out To: address until sure
Save as draft & wait a day
Reply, Reply All
Proper spelling & grammar

12. Effective Communications
Face to face or letter may be better than electronic
Content, tone, format must be appropriate for the audience
Respond to message promptly
Statements can harm people
Flaming
Cyberbullying
Slander
Libel

13. Which is Best?

14. Unwanted
Spam
Unsolicited ads
Don’t reply to junk s
Typically, an message is sent to multiple recipients who did not ask to receive it.
messages are not considered spam if a user has signed up to receive them.

15. Spam Facts- FYI Estimated 80% of email is spam
An spam is sent to 600 addresses
First large-scale spam sent to newsgroups, reaching millions of people.
billion per day
billion per day
2010- Spam is 92% of sent

16. Spam Be careful giving out your email Check privacy statements
Do not publish it online
Check privacy statements
They may share your address
DO NOT reply to junk mails
They’ll know they have a valid address
You’ll get more junk!
Use the junk filter

17. Phishing Steals your personal info Spoofed sites & emails
s that appear to come from original source
Asks you to change password
Link takes you to copied site
User collects your info

18. Spam vs. Phishing How does it arrive? How does it make its offer?
Spam: Sneaks in the back door
Phishing: Walks in the front door
How does it make its offer?
Spam: Looks bad, seems far-fetched
Phishing: Looks plausible, seems credible
What is it trying to do?
Spam: Tries to sell you something
Phishing: Tries to steal something from you

19. Review What’s worse, spam or phishing? Let’s Play
Phishing Scams- Avoid the Bait
Spam Scam Slam
Follywood Squares
Phishing IQ Test

20. Viruses Program written to cause disruption
Attached to a file or
Spreads
Worm- copies itself across network & slows it down
Time Bomb- damage at certain time/date
Trojan Horse- looks like something good, but isn’t
Protect with Antivirus software
Update regularly
Be careful opening s
Scan attachments first

21. Safe Guidelines Virus program scan all emails (in & out)
Virus program subscription
Schedule scan
Review s & IMs before sending
ISP can filter s as well
Understand netiquette & company rules
Encrypt s with private info
Save & backup your s
Remember the “paper trail”
Follow laws

22. Review T or F. Email paper trails cannot be used as legal documents.
Junk is also called _______.
______ refers o good manners when communicating electronically.
______ tries to get/steal your private info.
______ is just annoying!

23. Unit 10 Communication, Collaboration, and Safety
Living Online
Unit 10
Communication, Collaboration, and Safety