Presentation is loading. Please wait.

Presentation is loading. Please wait.

Customer Centic Big Data Analytics

Similar presentations


Presentation on theme: "Customer Centic Big Data Analytics"— Presentation transcript:

1 Customer Centic Big Data Analytics
use case prescriptive geolocations analytics with sentimental tinge

2 Geoanalytics with Sentimental Tinge
The team T-Mobile Austria: project sponsor. We are working closely with this on an implementation of TDA and the have been very supportive to validate our use case and to provide business input Atos: leader, system integrator and infrastructure provider. Overall project idea based on our TDA proposition and on our successful WIFI location based demo at MWC in February this year. Implementation will be based on our TDA demo EMC: network intelligence provider. Our main technology partner providing RTI and Spring XD technologies which are the core technology platforms that we use for this project Pervazive: advanced analytics provider. Pervazive is a narrow AI/ ML company that focusses on providing solutions to automate decision making. Pervazive has created and patented ground breaking technology to provide organizations with the ability to harness the power of big data and pattern recognition . For this catalyst project they provide the sentiment analytics and correlation to Location data

3 Geoanalytics with Sentimental Tinge
Catalyst goals Combining geolocation with emotion to bring value and engagement Getting connected to the customer sentiment Focus on discrete locations as a micro segment to respond to transient events with an emotional impact Improve business by providing the right insight at the right place and time with advanced analysis

4 Geoanalytics with Sentimental Tinge
Platform (EMC), Integration (Atos), Analaytics (Pervasive) Enriched profile WIFI sign up Network usage Customer insight Unknown attendees event Arrival event Start event Interaction event EnD Undefined attendees Social media feeds Real time analytics Identified groups

5 Geoanalytics with Sentimental Tinge
Real Time Intelligence ” the value of now” RTI is a modular Big & Fast Data product that consumes real-time data streams and combines them with business rules and historical data to affect outcomes in real-time.

6 Geoanalytics with Sentimental Tinge
Approach & objectives Engagement and loyalty B BIG DATA PAYOFF : PROFITABLE GROWTH Next generation IT Sentiment as key driver for business scenario Proactive engagement – more than self-service Business model based on sentiment

7 Geoanalytics with Sentimental Tinge
Pervazive - solutions

8 Geoanalytics with Sentimental Tinge
Why sentiment matters ...because “happy customers” spend more


Download ppt "Customer Centic Big Data Analytics"

Similar presentations


Ads by Google