1. HURRICANE MATTHEW
AFTER ACTION REPORT

2. Overview
Hurricane Matthew
City Response
After Action Recommendations

3. Hurricane Matthew
In late September, 2016, Tropical Storm Matthew reached the eastern Caribbean. Category 5 strength with 160 mph winds.
Matthew affected the Bahamas on Oct. 5-6 as a Category 3 and 4 hurricane.
On October 7, 2016, 12:46 hours, the eye of the hurricane was the closest to the City of Palm Coast.
In Palm Coast, water reached 44 inches above the sea walls in the “C” and “F” sections which is consistent with a 5-6 foot storm surge after high tide occurred in late afternoon.
Rainfall amounts averaged 6.25 inches throughout the City.

4. Hurricane Matthew Perspective
Did not make landfall in the Palm Coast / Flagler County
Center of the storm stayed miles out to sea
Strong wind event with moderate storm surge rather than what would be considered a force from a hurricane
Flagler County EOC recorded wind gusts up to 86 miles an hour both in Flagler Beach and North Palm Coast
The “Wobble”

5. It appeared to be triggered by changes in the storm's eyewall, just enough to move the edge of the hurricane 20 to 30 miles east.
Scientists call it an "eyewall replacement," a naturally occurring event in major hurricanes, but one that is difficult to predict.
The process involves the storm's inner eyewall, as outer bands strengthen, they move inward and an outer eyewall is created, eventually replacing that inner eyewall. Because there was a gap in the replacement air, the center of the storm shifted east. Norther east.
If there was no change, the 6 foot storm surge cold have been up to 9 feet around the time it passed our area.

6. Transparency : 70 percent ( only this slide )
CITY RESPONSE

7. City Response – Prior to Impact
Preparations Began 4 Days in Advance of Impact
Staff Schedule Changes
Staff Urged to Handle Personal Preparation
City EOC Staffed at Fire Station #25

8. City Response – Day of Impact
Final Preparations
Equipment and Personnel Strategically Located
Shelter in Place

9. City Response – Immediate Response
Clearing Roads
Priority for Arterial and Collectors
Most roads cleared within hours
Coordination with FPL
Widespread power outages
Limited FPL Resources in the Area

10. City Response – Recovery
Damage Assessments
Power Restoration
PEP System Strike Teams
Hazard Trees
Debris Cleanup
128,908 CY Debris
340,805 Tons Wood/C&D

11. City Response – Financial Impact
$2.5 million
Estimated Budgetary Impact
85% from FEMA and Insurance
Estimated Reimbursement
Reserves in General & Utility Fund
Additional Resources Available

12. Transparency : 70 percent ( only this slide )
RECOMMENDATIONS

13. After Action Recommendations
22 Specific Recommendations
Grouped in 4 Areas
Staffing and Training
Continuity of Operations
Communication
Reporting and Tracking
Assigned to Specific Departments/Teams
Incorporated in the Quarterly Meetings & Performance Measures

14. Staffing and Training Update Comprehensive Emergency Management Plan
Update CEMP Staffing Matrix Regularly
Update Personnel Policies for Essential Personnel
Expand Comprehensive Training Program
Update Comprehensive Emergency Management Plan
Update CEMP Staffing Matrix Regularly
Ensure up-to-date information
Expand depth of staff
Update Personnel Policies regarding Essential Personnel
Expand Comprehensive Training Program
NIMS Training
Customer Service Training
PEP Strike Team Training

15. Continuity of Operations
Employee Food Service Responsibility
Improve Coordination on PEP Tank/Electrical Service
Relocate City EOC from Fire Station #25 to City Hall
Develop Employee Family Shelter Plan
Employee Food Service Responsibility
PEP Tank and Electrical Service
Coordinate with FPL regarding PEP Critical Restoration Areas
Pursue grants for PEP Tank electrical upgrades
Relocate City EOC from Fire Station #25 to City Hall
Pursue grants and install City Hall generator
Develop Employee Family Shelter Plan for Emergency Events
Coordinate with Flagler County EOC

16. Communication Improve Issue Coordination and Resolution
Backup Communication Systems
Clarify Evacuation Zones
Improve Issue Coordination and Resolution
Develop Software Solution
Identify Personnel to Dispatch Issues to Field Crews
Develop Scripted Responses for Customer Service
Annual Training for City Employees on Radio System
Backup Communication Systems
Develop Alternative Communication Plan
Develop Backup Plan for Phone System
Coordination with Flagler EOC
Clarify Evacuation Zones
Coordinate with Flagler EOC
Improve communication with affected residents regarding evacuation zones

17. Reporting and Tracking
Improve FEMA Reporting Efficiency
Improve FEMA Reporting Efficiency
Clarify Shift Report Requirements with FEMA
Develop City specific work logs
Obtain technology to record geolocation of image

18. HURRICANE MATTHEW
AFTER ACTION REPORT