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Employment Communication – Resumes and Cover Letters
Unit 14 Employment Communication – Resumes and Cover Letters Unit 14 Business Communication
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Unit Outline Types of resumes Components of resumes
Language and other guidelines for resumes Types of job application letters Format for job application letters Other letters regarding employment Unit 14 Business Communication
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General Guidelines for Resumes
Focus on future Focus on employer needs Project your personality and strengths Create good first impression Create opportunity for interview Unit 14 Business Communication
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Types of Resumes Chronological format
Qualifications and experience in reverse chronological order Education and experience related to position applied for Functional format Experience is varied Experience summarized area wise Unit 14 Business Communication
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Resume Components Name, address, contact details Career objective
Education - College major, degree, name of institution, date of graduation Experience - Designation, name of organization, dates of employment, job responsibilities Special aptitudes/Skills Organizations and Activities References Unit 14 Business Communication
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Guidelines for Writing Resume Components
Display name, address, contact details in a prominent position Make career objective specific – summarize area of expertise and career interest Education –highlight special achievements Experience – include limited experience, job descriptions Use achievement oriented words to describe experience References – seek permission before listing on resume Unit 14 Business Communication
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Appearance of Resumes Length – maximum two pages
Short paragraphs and concise language Action words Good quality paper White space Easy-to-read typefaces No “special effects” Grammar, spelling & punctuation Unit 14 Business Communication
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Common Errors in Resume Writing
Too long Typographical or grammatical errors No description of job functions Unprofessional appearance Omission of achievements Unit 14 Business Communication
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Job Application Letters
“Covers” major points in resume Can be solicited or unsolicited Should be a sales letter using techniques of persuasion Can be tailored to a specific position Unit 14 Business Communication
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Types of Job Application Letters
Solicited letters Applies for currently available/advertised position Follows direct organizational plan Subject line with purpose Main idea first – seeking specific position Reasons for applying Friendly close Unit 14 Business Communication
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Types of Job Application Letters
2. Unsolicited letters Applies for position not currently available Can create job openings Saves time and advertising cost Follows indirect organizational/AIDA plan Gain attention of potential employer Create interest – relate qualifications to needs of specific position - Induce desire – convince potential employer of major strengths, provide evidence - Ask for action – indication of specific opening in future Unit 14 Business Communication
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Other Letters regarding Employment
Recommendation letters – applicant’s suitability for specific position Relevant information Fairness Legal safeguards 2. Job acceptance letters – direct organizational plan 3. Job refusal letters – indirect organizational plan 4. Thank you letters – follow up after interview Unit 14 Business Communication
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