1. SITE MONITORING NEW PROGRAM DIRECTORS MEETING 2016 Volunteer Florida
Getting Things Started Right!

2. overview NEW PROGRAM DIRECTOR ORIENTATION 2016 VOLUNTEER FLORIDA
Site monitoring
overview
Member Progress Reports
Timesheets
Service Data Collection
Evaluations
Ensuring Allowable Service
Site Sponsor Orientation/Education
Site Visits and Documentation
Disciplinary Action
Resources
SharePoint
Member and Site Supervisor Handbooks

3. Member progress reports
NEW PROGRAM DIRECTOR ORIENTATION
2016 VOLUNTEER FLORIDA
Site monitoring
Member progress reports
Timesheets
Ensure members are performing allowable service activities. An AmeriCorps member timesheet must have:
Member name
Service location
Month/Year
Accurate totals
Certifying statement
Member, Site Supervisor, PD Signatures with date

4. Member progress reports
NEW PROGRAM DIRECTOR ORIENTATION
2016 VOLUNTEER FLORIDA
Site monitoring
Member progress reports
Service Data Collection
Accurate and timely collection of member service data is one of the most important things you will do. Consider the following when creating your process for service data collection:
Frequency of reports
Method of submission
Data collection in organization
Format for ease of review
Volunteer Florida QPR

5. Member progress reports
NEW PROGRAM DIRECTOR ORIENTATION
2016 VOLUNTEER FLORIDA
Site monitoring
Member progress reports
Evaluations
Meaningful evaluation provides important feedback for improvement for members, opportunities for dialogue for site supervisors, and indicators for program staff to schedule additional monitoring.
Mid-term and end of year (minimum)
Standard metrics created around service
Pair with a goal-setting form
Member, Site Supervisor, PD Signatures with date

6. Ensuring allowable service
NEW PROGRAM DIRECTOR ORIENTATION
2016 VOLUNTEER FLORIDA
Site monitoring
Ensuring allowable service
Site Sponsor Education and Orientation
Educating your site sponsors about service requirements is just as important as educating AmeriCorps members.
Provide multiple options for delivery
Considerations of time
Empower them to make appropriate decisions on behalf of your program

7. Ensuring allowable service
NEW PROGRAM DIRECTOR ORIENTATION
2016 VOLUNTEER FLORIDA
Site monitoring
Ensuring allowable service
Site Visits & Documentation
In-person visits with members and site supervisors will provide insight that you cannot get from regular documentation, or phone and check-ins.
Schedule visits early if possible
Prepare documentation ahead of time
Provide required actions to the site, but allow for flexibility
Meet with AmeriCorps members, site sponsors, and any other appropriate management

8. Ensuring allowable service
NEW PROGRAM DIRECTOR ORIENTATION
2016 VOLUNTEER FLORIDA
Site monitoring
Ensuring allowable service
Disciplinary Action
There will be times when the site supervisor and or program will need to take disciplinary action against an AmeriCorps member. Having standards in procedure in place will help make the incident easier to handle, and hopefully to easier to correct.
Oral and written reprimand forms
Standard practice for site supervisors to notify program
Pair with a site visit when applicable
Notify organizational HR and management as well

9. Resources NEW PROGRAM DIRECTOR ORIENTATION 2016 VOLUNTEER FLORIDA
Site monitoring
Resources
Always Available
Training is important, but make sure all of your resources are readily available, even when you’re not.
Shared network folders
Site supervisor and AmeriCorps member handbooks
Reminder s
AmeriCorps member resource section on website
SharePoint