1. Volunteer Role Description for: Location: Main contact:
Volunteer Fun Day Events Assistant
Manchester Rehoming Centre
Supporter Relations Officer / Events Assistant / Volunteer Coordinator
Purpose of the role: To support the smooth running of Dogs Trust Manchester’s annual Fun Day. Working with staff and other volunteers, providing a friendly and helpful experience to our supporters and members of the public. To help us maximise the opportunities to raise money and awareness for Dogs Trust by being knowledgeable about ours aims and objectives.
Key tasks:
There are various tasks of the Volunteer Fun Day Events Assistants, some of which are :
Welcoming visitors to the event.
Running a fundraising activity stand or stall.
Talking to members of the public enthusiastically about Dogs Trust to raise awareness about our work.
Being aware of the aims and objectives of Dogs Trust.
Encouraging visitors at the event to take part in the activities on offer, including fundraising games, raffles and dog shows.
Assisting the set up of the event by putting up banners, laying out display stands and clearing up once finished.
Cash handling.
Offering appropriate Dogs Trust publications and materials to the public.
Answering general queries and directing any rehoming or other specific dog welfare/training questions to an appropriate member of staff.
About our Fun Day:
Dogs Trust Manchester’s flagship event is a fun filled day that raises vital funds as well as increasing awareness of our work.
Last year we had over 5000 people attend on the day and we raised £20,000!
This year our Fun Day is taking place on Sunday 2nd July 2017 at Heaton Park, Manchester.
Skills/experience required:
Confident when interacting with people.
Good communication and listening skills.
A commitment to support the work of Dogs Trust and represent Dogs Trust in a positive way.
Enthusiastic and outgoing.
Ability to work as part of a team.
Non-judgemental.
Diplomatic and considerate.
Good numeracy and experience of handling money, giving change etc.
Ability to maintain confidentiality.
A willingness to attend all briefings and training sessions related to your role.
Ability to follow instructions.
Conscientious with a can-do attitude.
An interest in dogs and dog welfare.
Time commitment:
We are looking for all of our Volunteer Fun Day Events Assistants to be available on Sunday 2nd July Half day and full day shift are available.
Applicants will be invited to an informal chat on Sunday 21st May.
The Fun Day induction will take place on Tuesday 13th June.
Volunteer Appointment Process:
Volunteer application form – application deadline is Friday 12th May.
Informal chat and selection on Sunday 21st May (successful/unsuccessful)..
Pre-event briefing on Tuesday 13th June.
On-the day briefing at the event.

2. Volunteer Role Description for:
Volunteer Fun Day Events Assistant
What you can expect from Dogs Trust as a volunteer:
A dedicated staff member who will manage your tasks, answer your questions and help you while you are at the event.
An Events Volunteer uniform.
An Events Volunteer briefing and event-specific instructions.
An opportunity to feed back about the events you take part in and your experience volunteering with Dogs Trust.
Recognition of the role that you are carrying out in support of Dogs Trust.
Opportunities to try new things and learn new skills, where appropriate.
The opportunity to gain events experience (including, where possible, with the planning side of things).
Travel expenses and meals, where appropriate.
A message from the CEO
Without our dedicated volunteers we couldn’t hope to achieve as much as we do for the dogs in our care; the support from our volunteers is absolutely vital to our work.
The work that volunteers help us with may not always be easy, but I know that volunteering with Dogs Trust is a rewarding experience.
Adrian Burder
Chief Executive
What we expect from our volunteers:
Support Dogs Trust in its work and carry out your volunteer role to the best of your ability.
Complete the Events Volunteer remote briefing (this will be ed or posted to you), and complete any other additional training or briefings as required.
Make new people welcome and work well within the team.
Recognise the importance of our members, sponsors and donors in supporting the work of Dogs Trust.
Wear your Dogs Trust Events Volunteer uniform at our events and ensure you are presentable at all times.
Support Dogs Trust procedures and standards by:
Being aware of your own health and safety and of that of others.
Respecting others and treating people equally in line with our Equal Opportunities Policy.
Ensure all activities undertaken in the name of Dogs Trust achieve the charitable aims and objectives and do not bring the organisation into disrepute.
Be accountable and accept constructive comments.
Maintain confidentiality regarding Dogs Trust activity, the dogs in our care and our team.
Meet time commitments and standards agreed, and give reasonable notice when unavailable, so other arrangements can be made.
Be a positive representative of Dogs Trust, ensuring you are polite and friendly to all visitors, volunteers and staff at our events.
Dogs Trust is the UK’s largest dog welfare charity. Through our network of 20 rehoming center's across the UK and one in Ireland we care for almost 17,000 abandoned and unwanted dogs a year. No healthy dog is ever destroyed.
Dogs Trust Manchester Rehoming Centre
Parkway
Denton
Manchester
M34 3SG E: T: @: