1. SatNav Librarians ICML/EAHIL Dublin, June 2017
Image: CCby from

2. "Health librarians working collaboratively to identify trustworthy topic-specific information for both health professionals and the public“ (see:

4. The HEAR model Rotating editor
Topics identified – agreed by team
Team select and review content for clinicians and patient/general public
Upload content to Trello
Rotating editor
Promoted through Social Media
Open access through National Health Repository, LENUS

5. “To build health literacy in Ireland by providing guidance to the general public on finding and assessing reliable online health information”

6. A partnership between SVHG Health Librarians, Dublin Public Librarians, & UCD School of Nursing, Midwifery and Health Systems
Health Librarians:
Information Quality Standards
Health Professionals
Electronic Health Record
Patients
Mind Reading
Public Librarians (Dublin only for pilot):
Local Gov’t support (LGMA)
Relationship with Public
Host website
Previous experience
UCD School of Nursing Midwifery & Health Systems:
Community networks
Research funding
Ethics approval
Project experience

7. IGNITE project partners include advocacy groups for carers, for older people, support groups for specific conditions, clinical trial participant support, Ireland East Hospital Group, SVUH.
File:Fireworkphotomontage.jpg-Wikipedia

8. HLS-EU Consortium. "Comparative report on health literacy in eight EU member states. The European Health Literacy Project 2009–2012.“ 2nd Ed (2014). Available from:

9. No. of people reporting difficulty (%)
Q judge the advantages and disadvantages of different treatment options?
Q judge when you may need to get a second opinion from another doctor?
Q judge if the information about illness in the media is reliable?
Q find out about political changes that may affect health?
Q judge if the information on health risks in the media is reliable?

10. “Breathing oxygen linked to staying alive!”
Specifically..
“Breathing oxygen linked to staying alive!”
Health in the media
Conversations with health professionals
Impact of health policies
Images Ccby from Flickr.com & Wikimedia Commons

11. Survey through Dublin City Libraries
Ran for two weeks
Online with print option
Available through English or Irish
1300 responses received

12. Remit from Survey
92% of respondents had looked for health information online
90% had looked up their symptoms
60% found it “easy” to find health information
Taken together, these findings represent both an opportunity and a potential health threat

13. Activity
Analysis of survey results: identify themes, compile report and organise Focus Groups
Agree content for host website: to be approved by NALA (National Adult Literacy Agency) and health professionals
Informed by survey results, create storyboards for online training modules for public and staff
Promote awareness of HEAL amongst clinicians, public and colleagues.
Identify champions to assist SVHG become a “Health Literate Organisation”. Brach C, Keller D, Hernandez LM, Baur C, Parker R, Dreyer B, Schyve P, Lemerise AJ, Schillinger D. Ten Attributes of Health Literate Health Care Organizations.

14. Key Messages
Understand the environment and perspectives of partners and work to each other’s strengths
Have a detailed business plan – approach it as if you’re going to have funding
Choose champions widely and wisely
Be flexible (but don’t lose sight of core purpose and values)
Don’t underestimate people power!

15. On behalf of the HEAL team: Sheila, Anne-Marie, Marian, Eddie, Patricia, Coleesa, Eidin, Thilo, Caroline, Niamh, Gerry, Domitilla and myself

16. Go raibh maith agaibh (thanks!)
Anne Madden