1. Community Advisory Council
March 6, 2017

2. Greetings Regrets: Guests: Charlene Beynon Bill Peel Anita Sutton
Lisa Hawthornthwaite
Guests:
Lyn Cooper, Patient Advisor
Terry Green, Owner, Insights Market Research

3. Today’s Agenda Greeting and introductions
Review and approval of Jan 9th meeting minutes
Roundtable updates
Patient Story
Refreshment & Networking break
Presentation and discussion: Insights Report
Wrap-up

4. Approval of January 9th Minutes
Comments or Questions?

5. Roundtable Updates

6. Listening to Patient Stories
Listen for patient and family centred care practices: respect, dignity, communication, collaboration, comprehensive and coordinated care
2. Reflective Practice:
What is your learning or insight?

7. Lyn Cooper

8. The Patient Perspective
Patient & Family Centered Care
Respect & Dignity
Collaboration & Empowerment
Information Sharing & Communication
Coordination & Comprehensiveness
Discussion

9. Refreshment & Networking Break

10. Insights Market Research Presentation
Our guest:
Terry Green, Owner, Insights

11. Comments or Questions?

12. Wrap-Up
Check-in
Next CAC Meeting:
May 8, 4pm