1. Protective Urges: Understanding and Working with the Feelings Underlying Parent-Caregiver Relations
Developed by Alicia Tuesta. © 2017, WestEd, The Program for Infant/Toddler Care. This document may be reproduced for educational purposes.

2. participants and learn
Mingle with PITC
participants and learn
more about
each other!

3. Protective Urges - Agenda
5 Minutes Faculty/participants introductions and introduction to the topic 45 Minutes Recognizing parent’s feelings: Research findings and personal experiences. 25 Minutes Recognizing caregiver’s feelings 15 Minutes The Four Step Process BREAK 15 Minutes Step Four: Develop an Action Plan 1 Hour Marisabel Scenario - Small groups

4. Important Object Activity
Take something that you carry with you that has meaning to you and hold it in your hands. You may choose any item except your cell phone.
Hold it and think about the meaning for a moment…

5. DVD Clip – Protective Urges
Clip: Introduction and Key Concepts

6. Understanding Competency Honesty
What Parents Want from Caregivers Research has shown that parents feel reassured when caregivers exhibit three critical qualities:
Understanding
Competency
Honesty
Source: National Institute of Mental Health (NIMH)

7. DVD Clip – Protective Urges
Clip: Working with Parents’ Feelings
The Parent’s Need for Understanding
The Parent’s Concern
for Competence

8. DVD Clip – Talking Points for Protective Urges
Why Parents Sometimes Treat their Children Badly and the Effect this Behavior Can Have on Caregivers

9. Exploring Teacher’s Positive and Negative Feelings about Working with Families
Share with a partner your own feelings about a parent who didn’t manifest protective urges
The listener will remind you to talk about your feelings rather than your actions or the actions of others by saying: “And how did that make you feel”

10. Charting Teacher’s Positive and Negative Feelings about Working with Families

11. The PITC Four-Step Process
Explore your feelings
Step 2:
Check out your feelings with others
Step 3:
Seek the parents point of view
Step 4:
Develop an action plan

12. Uncover your own deep feelings, rather than focus on the behavior of others Be accepting of your feelings

13. Clip: Working with Caregivers’ Feelings

14. Talk about your feelings with colleagues or your program manager to get more clarity about them

15. Create a relaxed setting to listen and learn about the parent’s perspective At this time, don’t try to resolve any issues

16. Whether your action plan involves just yourself or you need to do more, plan the steps you’ll take toward a resolution: • Addressing your own issues • Interacting with the family • Finding outside help

17. Addressing Your Own Issues
• Get Support
• Handle Your Stress
• Set Boundaries
Interacting with the Parent
• Reflect on the Relationship
• Decide on the Content
• Plan the Interaction
Finding Outside Help
• Contact a resource and referral agency
• Seek programmatic help
• Identify specific services

18. Clip #6:
Caregiver Discusses her Reaction to Issues of Neglect

19. Scenario Based on Marisabel