1. Social Work in Smart Cities

2. : A non profit organisation in the field of social work
Focus on people's own strength
Our mission  “inclusion and participation”
1500 employees
Metropolitan area of The Hague
Differentiated target groups

3. Our industry

4. Social work in Smart Cities

5. Smart work in Social Cities

6. Blended care? Responsibility care process Choice type of care
Encouragement ownership and direction
Integration digital instruments
Registration more efficient

7. Blended care in practice
Online Registration
Access to clientdashboard
Amendments in online case file
Information and online training
Chat and videochat

8. Mobile Application Interactive app for inhabitants of The Hague
Ideal for citizens that are
too busy to visit our offices
embarrassed about their problem
disabled or housebound
Uncomplicated, free and informative
Instant chat with experienced social workers
Can be used anonymously

9. Screenshots application

10. Experience