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Setting Pricing and Revenue-Building Strategies

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Presentation on theme: "Setting Pricing and Revenue-Building Strategies"— Presentation transcript:

1 Setting Pricing and Revenue-Building Strategies
Price Setting Pricing and Revenue-Building Strategies

2 Admission Fees Remain free to the public
Request a donation at the door Charge admission Setting prices for other services

3 Pricing Pricing admission
Pricing loaned objects and traveling exhibitions Pricing special exhibitions and events Pricing memberships Pricing items in the gift shop Pricing rental of museum facilities Pricing donor support

4 Setting Admission Fees
Charge the same price to every visitor Charge different prices to different classes of visitors (multiple pricing, discriminatory pricing) Establish a membership program Request voluntary contributions Post suggested admission prices or donation levels Charge a price, but establish free days or blocks of time Charge different rates for different seasons Regularly Occasionally

5 Price Elasticity Price sensitivity of the target market
Break point beyond which its public showed resistance. The rate of customer turnaround Alternative leisure-time activities

6 Distinction between: Nonintenders
Nonattenders – pricing is not the central issue Intender-rejecters – as a result of pricing policy

7 Barriers to Visitation besides Admission Fees
Traffic conditions and parking Distance Long line Hiring a babysitter Paying admission fees for children Physical barriers

8 Objectives for Setting Admission Fees
Charging to maximize the number of visitors Charging to maximize cost recovery Surplus building Charging what comparable museums charge Charging what other leisure activities charge Charging a single, uniform price Charging to maximize revenue Charging the socially justified price

9 Pricing Objects Loaned to Other Museums
Loans involve expenditures staff time costs of packing, shipping, and insurance Art museums do not charge lending fees Charge lending fees to cover in-house costs to discourage the frequency of loan requests

10 Pricing Special Exhibitions
Expense often establish a special admission fee Balance not discourage citizens of limited means

11 Events Events present good opportunities for earning additional income
Opening night receptions and dinners Social gatherings for young professionals Anniversary parties Celebrity receptions Seasonal events Themed events Musical and theatrical events Holiday events

12 Pricing Special Events
Good opportunity for earning additional income These prices cover the cost of keeping the museum open hiring staff purchasing and serving food Expenses amount to half of the price charged It would take a lot of visitor admission fees to equal the level of revenue arising from a special event

13 Special Social Events Special social events do not interfere with customary museum operations and hours Participants typically represent a segment different from the regular museum-going visitor.

14 NOTICE Events show diminishing returns
Museum's facilities experience excessive wear-and-tear

15 Membership Programs Purposes Actively attending the museum
Supporting the museum Provide an independent revenue stream

16 Pricing Membership Programs
Standard membership levels Single memberships Family memberships Students membership unlimited free admission a discount on museum gift shop purchases Higher membership levels Invitations to special programs Behind-the-scenes tours Meetings with directors and curators Free exhibit catalogues and other gifts

17 Gift Shops Near museum entrances Prominent locations Expanding in size

18 Gift Shops - Special Market for
Souvenirs Books Gifts; glassware, tableware, clothes Art Educational games Reproductions of museum objects

19 Pricing Gift Shop Items
Items priced on the high side Items priced at the level of museum-goers' expectations Items also found in department stores Another pricing principle - offering a discount to museum members

20 Pricing Rental of Museum Facilities
Facilities are attractive to a variety of groups and organizations Receptions and corporate dinners Corporations pay a premium price to host a social or business event Standard markup over the actual cost for local government social event Not to rent facilities out too frequently (Scarce goods)

21 Pricing of Donor Support
Raise money from Individuals Foundations Corporations Government agencies (Government and EU grant proposals)

22 Donor Benefits Names on individual or group plaques
Names as sponsors of special events or as patrons Names of specific museum galleries Names on galleries for a limited period or permanently Pricing donations and gifts from individuals and companies on principles of segmentation, positioning, and tailoring incentives to donations.


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