1. SUPPORTING DISPLAY DEVICES, I/O DEVICES, AND ACPI
Chapter 7
SUPPORTING DISPLAY DEVICES, I/O DEVICES, AND ACPI

2. SUPPORTING DISPLAY DEVICES, I/O DEVICES, AND ACPI
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
SUPPORTING DISPLAY DEVICES, I/O DEVICES, AND ACPI
Configure and troubleshoot display devices in Microsoft Windows XP
Configure and troubleshoot I/O devices in Windows XP
Configure and troubleshoot ACPI in Windows XP
Briefly describe the topics covered in the chapter. The focus of this chapter is on the management of display, I/O, and ACPI devices.

3. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
Describe and demonstrate the procedure for accessing the Settings tab of the Display Properties dialog box and then setting the configuration of the screen resolution, color quality, and other advanced display settings. Discuss screen resolution and color settings.
Class Question: Why might a color setting be unavailable?

4. ADVANCED BUTTON OPTIONS
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
ADVANCED BUTTON OPTIONS
Screen resolution
Behavior when display settings are changed
Screen refresh rate
Color profiles
Discuss the Advanced button options on the Settings tab. Describe the available tabs on the Properties dialog box.

5. MULTIPLE-DISPLAY SUPPORT
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
MULTIPLE-DISPLAY SUPPORT
POST display device
Primary display device
Secondary display device(s)
Discuss the three types of display devices in a multiple-display configuration.

6. CRITERIA FOR SECONDARY DISPLAY ADAPTERS
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
CRITERIA FOR SECONDARY DISPLAY ADAPTERS
Must be a PCI or AGP device
Must be able to run in GUI mode or without using VGA resources
Must have a Windows XP Professional Edition driver that enables it to be a secondary display
Discuss the criteria that secondary display adapters must meet. Demonstrate adding an additional monitor to a computer.
Class Question: Where is DualView most often used?
Discuss the DualView feature. Explain why it is useful for two devices connected to the same display adapter to display different output at the same time.

7. ISSUES WITH MULTIPLE-DISPLAY CONFIGURATIONS
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
ISSUES WITH MULTIPLE-DISPLAY CONFIGURATIONS
On-board display devices must be used as the POST/VGA-compatible device
On-board display device stops when additional display devices are installed
System does not recognize secondary adapters
Discuss the potential issues with multiple display configurations.

8. ISSUES WITH MULTIPLE-DISPLAY CONFIGURATIONS (CONTINUED)
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
ISSUES WITH MULTIPLE-DISPLAY CONFIGURATIONS (CONTINUED)
Secondary monitor is recognized by the system but it is not displaying any output
Issues arise when running an MS-DOS application in a multiple-monitor configuration
Make sure the best display DirectX support is the primary monitor

9. TROUBLESHOOTING DISPLAY DEVICES IN WINDOWS XP
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
TROUBLESHOOTING DISPLAY DEVICES IN WINDOWS XP
Make sure that the appropriate drivers are installed
Set a different screen resolution or color depth
Turn off hardware acceleration
Discuss troubleshooting display device problems and the steps to correct problems.
Class Question: What are the features that might not be available when using the default VGA display adapter?

10. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
Keyboard
Video display monitor
Mouse
Printer
Discuss the I/O devices and systems added to extend the capabilities of the basic PC system. Discuss the importance of understanding the operation of various types of I/O devices and the procedures used to troubleshoot them when they fail.
Class Question: What is the restriction of adding compatible devices to the system? How can you take advantage of the more advanced features that might be available with many devices?

11. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
PRINTERS
Printers are usually installed directly using the Add Printer Wizard, but they can also be installed using the Add Hardware Wizard
Remind your students that a user performing a printer installation in a network environment must have been granted at least Print permissions.

12. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
SCANNERS AND CAMERAS
Most scanners and cameras are detected and installed during Setup, or they are Plug and Play devices
Discuss the ways the user can manage imaging devices.
Class Questions: How can an imaging device be installed in a Windows XP system if it was not installed automatically during Setup? What happens if the data transfer rate was set higher than the device will support? What image transfer protocol does Windows XP Professional Edition support? Where is the Scanners And Cameras icon located?

13. CONFIGURING MOUSE PROPERTIES
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
CONFIGURING MOUSE PROPERTIES
Buttons tab: Demonstrate configuring the mouse to double-click speed.
Class Question: What happens when the double-click speed is set too fast for the user?
Pointer Options tab: Demonstrate customizing how fast the pointer on the screen will move in relation to movements of the mouse on the mouse pad. Discuss the Snap To option and how it can make a user more efficient.

14. TROUBLESHOOTING MOUSE PROBLEMS
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
TROUBLESHOOTING MOUSE PROBLEMS
Verify the mouse is securely connected to the computer
Clean the mouse ball and contacts
Replace the mouse driver
Substitute a different mouse
Discuss the troubleshooting techniques used when experiencing mouse problems. Mention each of the components that make up the mouse subsystem—mouse, mouse cable, I/O port, and mouse driver.

15. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
KEYBOARDS
Discuss keyboards and the common methods used to connect them to the system. Demonstrate configuring the repeat delay and repeat rate and the cursor blink rate through the CMOS Setup utility.
Class Question: Before you advance to the next slide, ask your class this question: How can users carry their computer access credentials and other personal information between work, home, and other locations?

16. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
SMART CARD READERS
Smart cards are small, credit card–sized devices that are capable of storing authentication information, such as public and private keys and other forms of personal information
Explain the concept of smart cards. Discuss the procedure for installing and configuring smart cards.

17. CONFIGURING MODEM PROPERTIES
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
CONFIGURING MODEM PROPERTIES
Discuss internal and external modems and how each is connected to the system. Discuss the speaker volume and maximum port speed controls. Explain that maximum port speed controls are not the same as the connection speed of the modem. Note the Wait For Dial Tone Before Dialing option.

18. TROUBLESHOOTING MODEMS
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
TROUBLESHOOTING MODEMS
Demonstrate accessing the modem’s driver through the Diagnostics tab. Discuss the modem configuration information. Explain the Plug and Play feature. Note the use of Help screens.

19. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
USB DEVICES
Discuss the components of a USB system and the root hub. Explain USB components daisy-chained or networked together. Note the practical USB desktop connection scheme, its peripheral devices, and its connection hubs. Also note hot-swapping or hot-plugging the device.

20. TROUBLESHOOTING USB DEVICES
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
TROUBLESHOOTING USB DEVICES
The USB hardware device
The USB controller
The USB drivers
Class Question: What could be the problem if a USB device does not function correctly?
Discuss the problems associated specifically with the USB technology.
Class Question: Before advancing to the next slide, ask the class this question: What is the first step in troubleshooting infrared devices?

21. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
FIREWIRE DEVICES
Often called IEEE 1394 ports
Transfer data at a rate of 400 or 800 Mbps
Used mainly for video transfer from digital movie cameras
Discuss the uses of FireWire ports, and talk about common devices.
Class Question: Ask students how they would go about troubleshooting a device that connects to the port.

22. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
HANDHELD DEVICES
Most handheld devices either support IrDA standards or connect to the computer via a serial port
Discuss how handheld devices either support IrDA standards or connect to the computer via a serial port. Explain serial port connections, including USB. Note the software needed to communicate correctly with the handheld device.
Class Question: Before moving to the next slide, ask the class this question: What should be examined if the PCMCIA services are not accessible through Windows XP?

23. ADVANCED CONFIGURATION AND POWER INTERFACE (ACPI)
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
ADVANCED CONFIGURATION AND POWER INTERFACE (ACPI)
Windows XP Professional Edition supports ACPI, which is a specification that controls power consumption in computers. ACPI supplants an older power specification, Advanced Power Management (APM).
Discuss ACPI on desktop and portable computers. Explain the power modes supported by ACPI. Discuss the enabling of full ACPI support. Demonstrate determining whether ACPI support is enabled in Windows XP Professional Edition.
Class Question: What utility can be used to determine the APM BIOS compatibility on a computer?
Discuss APM supporting battery status, suspend, resume, and autohibernate functions. Explain where the Apmstat.exe file is located. Note that ACPI replaces APM in Windows XP.

24. CONFIGURING POWER SCHEMES
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
CONFIGURING POWER SCHEMES
Power Schemes tab: Demonstrate the procedure for accessing the Power Options Properties dialog box, where power consumption behavior of the monitor and hard disks can be controlled. Show where the Power Options icon is located. Discuss the configuration of portable computers to function differently when plugged in than when on batteries. Describe editing and creating power schemes.
Alarms tab: Demonstrate viewing and modifying the Alarms tab on a personal computer to view the computer behavior when a battery is close to running out of power.
Power Meter tab: Demonstrate displaying the current charge level and status of each battery in the system in the Power Meter tab. Explain that the battery icon shows the type of battery and the manufacturer.
Advanced tab: Discuss the options available on the Advanced tab. Demonstrate accessing the Advanced tab. Explain Systray and what is located there. Demonstrate viewing or altering system configurations using Systray.
Hibernate tab: Demonstrate accessing the Hibernate tab and enabling hibernate support for the computer.
Class Question: What can be the problem if the Hibernate tab is not available?

25. Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
CHAPTER SUMMARY
The Windows XP Professional Edition desktop can be spread across as many as 10 monitors. With multiple displays configured, each monitor can display a different application.
Summarize the information presented in this chapter. Direct students to the case scenarios and questions at the end of the chapter.

26. CHAPTER SUMMARY (CONTINUED)
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI
CHAPTER SUMMARY (CONTINUED)
Display adapter, monitor properties, and driver information can be viewed through both Device Manager and Display properties.
With ACPI, the computer can pass power management responsibility to the operating system.