1. Play lead in video: It all starts here (2min 30 sec)

2. Air Force Recruiting Service
(AFRS)
Maj Arris Pineda
Deputy Inspector General 17 May 2017

3. Agenda
Who/Where We Are
Recruiters’ Challenge
Inspector General Inquiries

4. Mission
AF Vision Document
Inspire, Engage, and Recruit Future Airmen to Deliver Airpower for America
AF Mission Document
AETC Strategic Plan
AFRS Strategic Plan
INSPIRE
MISSION REQUIREMENT
31,000 Enlisted Airmen 1,118 Line Officers
711 Health Professionals
29 Chaplains
Pictures
ENGAGE
Pictures
RECRUIT
AFRS mission requires success in generating enlisted accessions, as well as many AFSC-specific “niche” requirements such as Pararescue, Combat Controllers, Doctors, Nurses, Surgeons, Rated Officers, Engineers, etc.
We accomplish this through three lines of effort …
Inspire – Get the word out that the AF provides opportunity to serve your nation with honor, in career specialties that you can be excited about.
Engage – Be the public face of the Air Force in communities, schools, advertisements, and public events nationwide.
Recruit – Find qualified and interested individuals and guide them through the process of applying for and shipping into various accessions programs.

5. AFRS Group & Squadron Offices 3 Groups/27 Squadrons

6. Our Airmen … Where We Are
Alask
1,273 Enlisted Accession Recruiters
24 Line Officer Recruiters
139 Health Profession Recruiters
2,739 Total Personnel
AF Recruiters are spread amongst hundreds of recruiting offices CONUS-wide, and in Alaska, Hawaii, Puerto Rico, Korea, and Japan.
Some are co-located with military installations, but many are not.
Almost everywhere you may travel, there will be an AF Recruiter nearby you can assist!

7. Recruiters’ Challenge
SQUADRON
COMMANDER
240 MILES
IMMEDIATE
SUPERVISOR
80 MILES
2,776 SQUARE MILES
MILITARY
FACILITY
125 MILES
1 Air Force
And speaking of our recruiter, this slide presents an overview of a typical recruiter.
The strength of AF recruiting is our recruiters. Many say that people are our most valuable asset. We in Recruiting Service take it to the next step and believe that the “right people” are our most valuable assets.
We look for the best airman within the AF to represent our AF, put them through a world class sales training course, and provide them with the tools that will make them successful, including an outstanding leadership support team of flight chief, production superintendant and a senior officer (Lt Col).
In all we achieve some pretty remarkable results.
3 Navy
4 Marines 7
Army

8. Recruiters’ Challenge
Average Recruiter Area of Responsibility
& Monthly Production Per Recruiter (PPR)
~1043 Sq Miles
USMC
~968 Sq Miles
USN
~431 Sq Miles
USA
~2776 Sq Miles
USAF
PPR 0.69
PPR 0.84
PPR 0.68
PPR 2.19

9. IG Superintendent / IGI Chief
AFRS IG Team
AF Recruiting Service
Maj Gen Harencak
AFRS/IG
Inspector General
Lt Col Fernandez
IG Superintendent / IGI Chief
Inspections
CMSgt Gallagher
IG Deputy / IGQ Chief
Complaints & Inquiries
Maj Pineda
IGI
Team Member
MSgt Valenta
IGI
Team Member
MSgt Canlas
IGQ
Superintendent
MSgt Rodgers
IGQ
Congressional Inquiry
Ms. Collier

10. Congressional Inquiry Process
AFRS/IGQ analyzes inquiry then drafts a
response
Congress member or staff
Constituent Inquiry
SAF/LLM
SAF/IGQ
Congress member or staff
Constituent
SAF/LLM
Process MUST be followed to ensure timely and accurate response is provided

11. Congressional Inquiry Process
AFRS/IGQ
Analyzes inquiry and clarifies issue with SAF/LLM
Verifies information with AETC/SG and AFRISS-TF. May call the recruiter if needed
Drafts AFRS response
Sends response to SAF/LLM
AFRS/IGQ analyzes inquiry then drafts a
response
Process MUST be followed to ensure timely and accurate response is provided

12. AFRS Total Contacts
Total Contacts = number of complaints/inquiries received
Non-IG = Congressional or HQ level inquiries (Assist)
75% of issues AFRS processed was Non-IG
Non – IG complaints are mostly constituents requesting waivers (medical or law violations) and delayed-enlistment program (DEP) discharge
AFRS has 10 calendar days to respond to SAF/LL
High volume of inquiries for AFRS: about 1 per day
Total Contacts Non-IG IG Training

13. Talk to a local recruiter or go to
Hot Topics
Location of nearest Air Force Recruiter – GO TO
Minimum requirements to join - GO TO
Potential Disqualifiers (law violations, financial status, medical conditions, etc.) – talk to a local recruiter
Talk to a local recruiter or go to

14. Talk to a local recruiter for ETP requests
Hot Topics
Exception to policy (ETP)/waiver requests
Processed on a case-by-case basis starting with the recruiter
Recruiter submits through the chain of command for consideration
SAF policy effective 1 February 2017 revised policies on most common requests to ETPs – eczema, ADHD, asthma, pre-accession marijuana use)
Talk to a local recruiter for ETP requests

15. Talk to a local recruiter
Hot Topics
Medical standards and disqualification
Military vs civilian medical standards/records - recruits can go to civilian medical providers BUT only military providers have the authority to qualify for service; talk to a local recruiter
Medical disqualification process – AETC/SG will review a record only if MEPCOM/CMO disqualifies a recruit; talk to a local recruiter
Talk to a local recruiter

16. Take Aways A recruiter is ~240 mi away from their commander
1 AF recruiter is responsible to cover ~2776 sq m (about the size of Delaware) and to bring >2 recruits monthly
Congressional Inquiry process helps commanders and recruiters focus on primary mission of recruiting
High volume of inquiries and short response time is a standard AFRS continuously exceeds
Talk to a local recruiter or go to

17. Questions? 17