1. Lecture 123 Overview and Introduction Course Lecturer: Farhan Mir
MIS BBA & MBA
Lecture 123
Overview and Introduction
Course Lecturer: Farhan Mir

2. Lectures 123 Administration
Introduction of Instructor
Course Introduction
Few Words on Articles & Additional Readings
Suggestions and criticism about previous semesters
Suggestion for future course of action
MIS Overview
Subject Website as Online Resource Center (

3. Introduction Farhan Mir Projects Training Interests
Assistant Professor (IMS, BZU)
MS (Monash, Australia)
PhD (Management) Candidate (UMT, Lahore)
Director Operations and Lead Trainer (MIRS)
Projects
Mumkinkar (Social Responsibility Group)
SAI (Sports Awareness Initiative)
Blood Bank, Book Bank, CBC
MIRS
Training Interests
Personality Development
Soft Skills (Team Skills, Presentation Skills,
Motivation, Emotional Intelligence and Hygiene)
Sports Skills (Sports Training – Golf,
Sportsmanship, Champion’s Attitude)
Sports (Cricket, Squash, Golf)
1000+ Wins in Competitive Matches

4. Instructor Introduction: Projects
Mumkin Kar (SRG)
IMS Blood Donor Society
Career Building Center (CBC)
Sports Awareness Initiative (SAI)
Mumkin Kar
IMS Blood Donor Society
CBC

5. Instructors Introduction - The Story of MIRS
MIRS Website:
Our Events:
Products:
Facebook Page:
YouTube Channel:

6. Instructors Introduction - MIRS
Business Administration – Scenario and Activity based training sessions in close interaction settings
BSES
Critical Evaluation
Scenario Building
Context Judgment & Development
Precise and Relevant yet Complete (PRC)
Active Discussion
Work Attitude

7. Instructors Introduction - MIRS

8. Instructors Introduction - MIRS

9. Instructors Introduction - MIRS

10. Instructors Introduction - MIRS

11. My Introduction: Consultation Method
Best through address OR
In case of submission of assignment through
After/before lectures on lecture day OR
Announced Timings in case of Assignments or Reports 11

12. My Introduction: Interests
Social &
Cultural
Change
Sports
Personality
Development
History &
Art
Creativity
& New
Ideas
Religion
1000+ Wins in Competitive Matches

13. Instructors Introduction - Favorite Quotes
"Champions aren't made in gyms. Champions are made from something they have deep inside them: A desire, a dream, a vision. They have to have last-minute stamina, they have to be a little faster, they have to have the skill and the will. But the will must be stronger than the skill." -Muhammad Ali  13

14. Course Administration & Requirements

15. Course Administration
Exams and Assessment
Basically 2 exams method Mid & Final
35 Mid
45 Final
20 Sess

16. Examination
I personally believe in “thorough studies” so usually no choices given in the exam
Every thing discussed, during the class or given as reading material, could be part of the exams
Questions will be formulated in a way to examine both bookish as well as conceptual thinking
Other details will be given close to Mid
I will try to follow my simple rule that is
“ I’ll be very friendly in the lectures and very strict in the exam hall (believe me no chance of misconduct…)”

17. Lecture Notes
Available from Photostat shop before lectures or preferably one day before the start of new week
Usually the lecture material will cover the topics of one week
Lecture Notes also now available online on the given website address (
Lecture Notes will not be in detail format rather these will contain topics of discussion and important announcements regarding assessments.
Most Importantly Lecture Notes are just a supporting material and students must not forget to read books for detail and complete understanding

18. Course Administration
Sessionals
Written assignments (Small Tasks) (details in coming lectures)
Critiques on Articles (a one page summary on an article related to the discussion topic and trends in Training and Development
Idea is to initiate research oriented writing not “cut-copy-paste”
Attendance, Presentations, Quiz & Class Discussion & Participation (as a regular activity)
Volunteer presentations (you must not be that familiar with this kind of stuff but you need to respond to it quickly!)
Sessional’s loot sale
Formal Presentations in groups and preferably case study presentations linking contents to an organization (local)

19. How to get more marks? Requirements Overall Class Attitude
Things to Avoid (Referencing, Cut-Copy-Paste Culture, Carelessness, leg-pulling)
Things to do (Innovation, Confidence, Work Attitude)
Sense of Maturity and continuous learning

20. One of the Major Sessional
Case Study Presentation
Students in groups of 2-3 will choose an Organization that has implemented a project recently (Preferably a Pakistani Organization)
Written Case should be developed on the given format (A model format will be discussed in upcoming lectures)
Students need to develop a proper case study using the case study development guidelines
Eventually will present their findings in the shape of a Presentation in front of the class or classes on Multimedia
Students need to submit both Hard (Printed) and Soft copies (Computer files) of the Case itself and that of the PowerPoint Presentation
This is day 1 so you can start working now!
I will myself present at least one Case Study well before the presentation schedule so that you people have an idea

21. Course Orientation Basically Theoretical focus & Practical as well But
Introduction of Concepts and Issues regarding Training and Development (This subject is developed in case study mode: it means that there are lot of case studies)
But
The practical orientation will also be also be a major focus of the course (this will include practical demonstration on multimedia)
Lecture notes will include more graphical explanation of things to give more practical orientation about concepts & applications especially the latest trends
Formal Presentation from Students will also work in this regard
Video or Audio Presentation will also be part of the lectures

22. Text and References
Focus will be on topics rather Chapters of any text
Text/books are available in market
Charles Parker, Thomas Case. (2002). “Management Information Systems: Action & Strategy”. (2nd Ed). McGraw Hill Book Company
Kenneth C. Laudon & Jane P. Laudon (2016). “Management Information Systems: Managing a Digital Firm”.(13th/14th Ed). Prentice Hall Company. But
Not necessarily every thing is taught from the Text, Students need to broaden their view and consult as many additional references as possible (Preferably available in local market and from the Internet)
This time few simple yet important cases will be discussed during the lectures
Case Studies are now a definite part of the curriculum

23. Guidelines for me as an Instructor
Learning not Teaching
Competency & Skills
Guidelines for me as an Instructor
Miscellaneous
(Regularity, Consultancy, Support etc)
True Knowledge
not stories
Neutral Assessment (Objective)
Class Environment
Updated Teaching Methodology

24. Expected Outline & Topics
Introduction to IS and Its Role in Organizations
Systems
Information System & Digital Economy
Systems in the E-Business Context
Types of Systems
Management & Decision Making
IT Fundamentals
Transaction Processing and Reports System
Mid Term Exams
DSS & Knowledge-Based Systems
System Development revised
IS Development Methodologies
MIS in the Fundamental Areas of Business (Will be covered through case studies)
Contemporary Issues & Trends (You will cover it through your research work and Presentations/ Seminars)

25. (Introduction to IS) The Basics of Information Systems

26. Introduction to IS What is a System The Historical Background
Why IS/MIS? (Goals & Objectives)
The scope of MIS
The current International status
The new trends
The challenges and issues
Counter Strategies

27. Systems
A system is made up of a number of parts combined in a particular way to do something useful. We think of the combined parts as a single thing and we give it a name.
Wheels, axles, pedals, gears, chain, seat and
handlebars are combined to form a single whole
we call a bicycle. A bike is a system when all the
parts are connected correctly because it allows the rider to move from one place to another more easily.

28. Systems is therefore…
Interrelated Elements that collectively work to achieve a common goal
Physical Elements
Logical constitution
System Environment (internal Vs. external influences)
Basic Purpose is “Systematic”
Words like “Arrangements, Coordination”
Objectives of Systems (clear definition, optimization)

29. What are Information Systems?
“An organized combination of people, hardware, software, networks and data resources that collect, transforms, and disseminates information in the organization.” James O’Brien (1998).
IS theory is however extremely vast and various classification & definitions are available on MIS

34. What is an Information System
Composed of
Hardware
Software
Data
People
Procedures
Purpose
To aid in the operation or management of an organization
In the Business context also known as
Management Information System (MIS)

35. What is an Information System?
Input of
Data
Resources
Processing
Output of
Information
Products
Control of System Performance
Storage of Data Resources

39. Components of Information Systems

40. IS vs. IT IS stands for Information System
The entire system, including people, procedures, hardware, software, and data
IT stands for Information Technology
Can refer to just the hardware and software and possibly the data
But often these are treated a synonyms
Especially in the job market
IS Departments & IT Departments may be same thing

41. Background Operational Efficiency
Computers replacing manual activities
Speed, accuracy, efficiency, capacity
Sooner Managers realized that information could be a Key Business Asset
Information initially as a by-product
Data Vs Information
The realization about information potential and the need to manage it for competitive advantage
The Early (Past) Information Systems
Slow computing & very expensive
Time consuming system development and information management
Failure Stories

42. IS Perspectives Operational activities Management support KM
Automating the daily transactions
Management support
Helping the managers in decision making by providing accurate and timely information
Now systems also provide not only the information but intelligent solutions of any given problem KM
Supporting the Knowledge Creation and most importantly Knowledge Sharing among members of the organization
Networking and e-activities
Enhancing Communication and Information Sharing by providing a platform and new business activities and ventures through Internet and World Wide Web (e-Commerce)

43. What a Modern Firm could yield through IS: Goals & Objectives of IS
Operational Efficiency
Functional Effectiveness
Customer Service
Product Creation & Enhancement
Competitive Advantage
Communication and Networking
Control & Feedback

44. Role & Scope of IS Consequences? Pervasiveness of IS
Distribution, Payroll, Marketing IS (MkIS), Library Systems, Student Enrollment, Inventory, Air Reservation, Artificial Intelligence and Expert System etc.
Almost all Business Functional Areas now have IS
Finance, Marketing, Communication, Sales, Customer Support & Service, Manufacturing
Management Support (that’s why managers putting lot of Investment in IT/IS)
MIS
Decision Support
Knowledge Management
Networking
EDI
E-Business
Consequences?
Technology, particularly ICT based Technology Everywhere …..
Managers may be rushing blindly to adopt the most sophisticated technology solutions

45. INFORMATION SYSTEMS: Three Dimensions
ORGANIZATIONS
INFORMATION
SYSTEMS
TECHNOLOGY
MANAGEMENT

46. Approaches TO Information Systems
TECHNICAL APPROACHES
COMPUTER
SCIENCE
OPERATIONS
RESEARCH
SOCIOLOGY
POLITICAL SCIENCE
PSYCHOLOGY
MIS
MANAGEMENT
SCIENCE
BEHAVIORAL APPROACHES

47. Socio-Technical Perspective
Optimize System Performance:
Technology & Organization mutually adjust to one another until Fit is Satisfactory

48. Complementary Assets: The Right Business Model
Investment in Technology is not sufficient alone
Need to support it with complementary assets
some of these could be in the context of IS:
Organizational Culture
Efficient Business Processes
Decentralization
IS/IT Experts – Proper IS Department
Management Support
Teams
ICT Infrastructure
Standards
Ongoing Training Support

49. The Rise of the New Economy
IS enabling the Emergence of Digital Firms & Digital Economy

50. Digital Firm: Organization where nearly all significant business processes and relationships with customers, suppliers, and employees are digitally enabled, and key corporate assets are managed through digital means
Internal processes (IS & Intranet)
External Processes (E-Commerce & Extranet)

51. The Digital Revolution
In the Digital Revolution the economy is based on digital technologies including:
Digital communication networks
Computers
Software
Other related information technologies
Also called:
Internet economy
New economy
Web economy
The Scope of Traditional Systems?????

52. The Digital Revolution and the Role of IS
The global platform includes these characteristics
A vast array of digitizable products
Consumers and firms conduct financial transactions digitally
Microprocessors and networking capabilities embedded in physical goods

54. The Digital Revolution and the Role of IS
This convergence enables all types of information (data, audio, video, etc.) to be stored, processed, and transmitted over networks to many destinations worldwide
Web-based IS are accelerating the digital revolution by providing competitive advantage to organizations

55. Transformation of Organizations: IS a Facilitator
Flattening (Need for Agility)
Decentralization (More focus on Behavioral Approaches)
Flexibility and Improved Decision Making
Location Independence (Globalization Pressures)
Low Transaction Cost
Empowerment (Employee needs to respond quickly)
Collaborative Work (More teams are emerging)
Overall Performance (Effectiveness)
Competitive Advantage

56. Information Systems Conclusion
International Environment, Latest Trends & Management Issues

57. Conclusion: Information Systems Model
Data
Processing
IS Personnel
Information
System
Database
Management
Standards/
Procedures
Decision
Support
Users
Alliances &
E-Business
Collected,
Processed,
Stored,
Displayed/ Printed
Transmitted
Hardware
Software
Databases
Networks
Knowledge
Management
AI & Expert
Systems
Model by Farhan Mir

58. Current International Environment
Last Decade (Heavy Investment in IT/IS)
Success & Failure Stories
Our local Industry is gradually adopting the technology
IS a normal life necessity
Banks (ATM)
Communication & Entertainment
Government Essentials (Registration, civil administration)
Pakistani Scenario
NADRA (IS/IT Hub)
Textile Industry
Telecommunication
Education
Online Selling and Auctions
Media and Entertainment
IT and IS Support Service Providers
IT Development Companies

59. Social Business / Web 2/Web 3
Emerging Themes in IS
Cloud Computing
Big Data
Mobile Platforms
Social Business / Web 2/Web 3
E-Services
Tele-Work
Value Co-Creation

60. Contemporary Issues IS Theory seems to be still in evolution
People/Management a trouble area (Lack of understanding and resistance)
Keeping yourself updated (choice of technologies)
Investment Analysis for IS
Interaction between IT and other functional areas
Career Development
For us as Academic participants (Teachers & Students)
Controversial area of study (Hype another factor)
Still the most demanded course in field of IT
Have a look at some debates:
CEOs from mars and CIOs from pluto

61. Counter Strategies
Circumstances change from situation to situation and organization to organization so you cannot follow blindly
Continuous search for better IS options
Knowledge about IS issues is more crucial than having the latest technology
Recommendations
Analysis of the IS decisions will require same care and deep thinking as done for other business and functional problems/situations or decisions
Project Management (perhaps the best method)

63. References
Charles Parker, Thomas Case. (2002). “Management Information Systems: Action & Strategy”. (2nd Ed).
Kenneth C. Laudon & Jane P. Laudon (2015). “Management Information Systems: Managing a Digital Firm”.(13th Ed)
James O’Brien. (1998). “Introduction to Information Systems: A Networked Enterprise Perspective”. (2nd Ed).
Chris Woodward (2001), CSC Research Services. Creating Information Systems Harmony (
CSC Research Services. CEOs are from Mars, CIOs are from Pluto (