1. Main title slide page
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Welcome
Door Knocking Project

2. Co-brand logo here
Situation
Welcome
Personal goal following feedback from people who use services on our ward and carers.
“I hate having to go to the office to talk to them”.
“I always feel such a nuisance” - Carer
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3. Background
Welcome
Not related to core work stream – came about following observations whilst visiting the ward and face to face feedback from people using services.
Experiences from people attending the collaborative.
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4. Welcome Benefits to patient and staff
Staff: Increased productivity whilst in the office with less interruptions. Better shift planning and awareness of tasks to complete.
People using Services: Decrease in anxiety and frustration prior to seeing staff. Feeling of safety with increased staffing presence. Potential decrease in self harming behaviour.
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5. Reduce amount of door knocks by 50% by end of July 2017
Assessment
AIM PRIMARY DRIVERS SECONDARY DRIVERS
Welcome
Ward Stars
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Staffing
Purposeful Engagement
Shift Planners
Reduce amount of door knocks by 50% by end of July 2017
Environment -Equipment
Storage of personal equipment
Smoking times
Phone charging unit

6. Welcome Measurement Main title for slide set
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7. Welcome Significant reduction in knocks to door.
Update
Welcome
Significant reduction in knocks to door.
Learning from other wards – reduction in office furniture .
Need to continue to improve PE interactions.
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8. Welcome PDSA Testing Ramps for :…… Main title for slide set
DATA FEEDBACK TO FRONTLINE STAFF
PDSA Testing Ramps for :……
Welcome
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Cycle 1E: Self charging phone units
Cycle 1D:Removal of phones from office
Cycle 1C: Posters put up in office
Cycle 1B: Audits
Cycle 1A: Discussions with staff following feedback

9. Welcome Recommendations Reinforce the idea – again and again!!
How to ensure self management of the project.
New staff /students need reminding.
Posters work!
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10. MORE ON THE FLOOR= LESS KNOCKS ON THE DOOR
Key improvement message learnt
MORE ON THE FLOOR=
LESS KNOCKS ON THE DOOR
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