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Published bySpencer Dickerson Modified over 6 years ago
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Main title slide page Co-brand logo here Welcome Door Knocking Project
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Co-brand logo here Situation Welcome Personal goal following feedback from people who use services on our ward and carers. “I hate having to go to the office to talk to them”. “I always feel such a nuisance” - Carer Main title for slide set Optional sub title or name
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Background Welcome Not related to core work stream – came about following observations whilst visiting the ward and face to face feedback from people using services. Experiences from people attending the collaborative. Main title for slide set Optional sub title or name
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Welcome Benefits to patient and staff
Staff: Increased productivity whilst in the office with less interruptions. Better shift planning and awareness of tasks to complete. People using Services: Decrease in anxiety and frustration prior to seeing staff. Feeling of safety with increased staffing presence. Potential decrease in self harming behaviour. Main title for slide set Optional sub title or name
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Reduce amount of door knocks by 50% by end of July 2017
Assessment AIM PRIMARY DRIVERS SECONDARY DRIVERS Welcome Ward Stars Main title for slide set Optional sub title or name Staffing Purposeful Engagement Shift Planners Reduce amount of door knocks by 50% by end of July 2017 Environment -Equipment Storage of personal equipment Smoking times Phone charging unit
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Welcome Measurement Main title for slide set
Optional sub title or name
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Welcome Significant reduction in knocks to door.
Update Welcome Significant reduction in knocks to door. Learning from other wards – reduction in office furniture . Need to continue to improve PE interactions. Main title for slide set Optional sub title or name
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Welcome PDSA Testing Ramps for :…… Main title for slide set
DATA FEEDBACK TO FRONTLINE STAFF PDSA Testing Ramps for :…… Welcome Main title for slide set Optional sub title or name Cycle 1E: Self charging phone units Cycle 1D:Removal of phones from office Cycle 1C: Posters put up in office Cycle 1B: Audits Cycle 1A: Discussions with staff following feedback
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Welcome Recommendations Reinforce the idea – again and again!!
How to ensure self management of the project. New staff /students need reminding. Posters work! Main title for slide set Optional sub title or name
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MORE ON THE FLOOR= LESS KNOCKS ON THE DOOR
Key improvement message learnt MORE ON THE FLOOR= LESS KNOCKS ON THE DOOR Main title for slide set Optional sub title or name
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