1. OPL
One Point Lesson
Tips for Giving Positive Feedback (Recognition)
Be sincere – when you add appreciation to the specifics of positive feedback, your message carries an extra oomph of sincerity!
Do it appropriately – small recognition for small successes; bigger recognition for bigger successes!
Be specific – don’t just say “good job. Include specific skills used and tasks accomplished so the behaviour can be repeated
Do it often – don’t wait for big successes – celebrate the small wins too!
Do it now – say something right away. Don’t wait for a “better” time. Reinforce good behaviours at the time the task is being done.
Be consistent share feedback on a regular basis.