1. Online Civil Pensioner’s Medical Services
Message Displayed
Action to be performed
L.T.A
Pensioner Itself
Pension Arrear
Fixation of pension
Spouse/Deceased Pensioner
Go to maker checker & convert “P” to “F” type
Update family member details with “DOB” if available
Spouse & Pensioner Both Expired
Authority generated from Pension Dept’.
“If no nominee is selected in legacy”
then Its just a warning message
For LTA Calculation if message is displayed as
“If no family member is inserted in Treasury data”
then insert family member in updation with “DOB”.
case go for sanction at zone from where sanction number come/generated
For LTA Receiver if message is displayed as
Please send the case to concerned zone only from where the PPO belongs
Transaction Id generated & directly payment made from Pay Manager
Online Civil Pensioner’s Medical Services
Sanction Authority for online payment via pay manager
Treasury : Amount < 3.5 lakhs : Directly paid from pay manager
Respective Zone : Amount >= 3.5 to 7 lakhs
Raise objection : then return to Treasury Officer for corrective action
No Objection : forward to treasury officer for online payment by pay manager.
Directorate jaipur : Amount >= 7 lakhs

2. Work flow for limit extend/Diary printing
Step 1)
Online Medical Diary Service
Acknowledgement along with PPO & Date
Pensioner’s
Issue Civil Medical Diary
Limit Enhance
SMS
Step 2)
Outdoor
Indoor
SMS sent to the Concern pensioner
Treasury
Sub- Treasury
Indoor/Outdoor
Treasury
Step 3)
Critical Examination of Application By T.O/Sub T.O
SMS Sent For sanction No. with Date & Limit Enhance details
Indoor
SMS
SMS
Limit Enhance
Outdoor
Pensioner’s corrective action based on Diary No.
Finalized
Raised Objection’s
ECS Payment Detail.
Submitted Physical Documents
Go To Step 1
Medical Diary
Printed Medical Diary Details

3. How to scan Image for uploading documents
PPO Scan copy
Dairy’s First page
Step 1 : capture the image of document from your smart phone
Step 2 : After capturing all images of related documents Please connect your smart phone with computer.
Step 3 : Open
Step 4 : click on link provided i.e. Medical diary services

4. Login process Read the instructions carefully before proceeding
Check this for proceed
Click here after checked

5. Pensioners’ login panel
Select Pension Type
Enter PPO No.
Password should be in format provided
Choose type of password
Click here for Home Page
Click here for login
Enter Password

6. Online civil medical service
Step 2
Step 1
Step 3
Enter DOR
Enter Diary Number
Select Treasury Name
Click here to search
Note : Pensioner Authentication by Diary No. & DOR/Treasury Name for online submission.

7. Applying for Online civil medical service
Pensioner’s Details .
Head Constable
Choose this for limit extension
Choose this for Indoor/Special Treatment
Choose this for duplicate /re-issue diary

8. Applying for Duplicate /Re-Issue medical diary service
Please choose Duplicate / Re-Issue Diary
Click here to upload related docs
Click here to Choose multiple files at a time
Note : This sign “*” resembles that these documents are mandatory to upload.

9. Uploading documents for medical diary service
Process to upload a image file
Now follow same procedure for uploading remaining documents
STEP 1 : please click on “Choose file” button & popup window will appear as follows
Select the location at which file is exist
Select the Image from this area
After selecting image file click on open button

10. Online civil medical service
Process to upload a image file
Click on ok button
Now follow same procedure for uploading remaining documents
Click here to cancel/delete
Click here to upload related docs
Note : This sign “*” resembles that these documents are mandatory to upload.

11. pending application status of Limit enhance
Note : While Status is Pending, you can modify the application
231085
Click here to modify the application
Head Constable

12. modifying the pending application
Click here to choose file and follow the same process to upload
This header will show you which type of document you are going to upload
Diary First page
Click here to cancel this
Click here to re-upload it again

13. Viewing Objections Enter Remarks for objection
Click here to Close this window
Click here to Save Remarks

14. Pensioner’s objection status for diary
Click here to see status on objection
Your Request No for Medical Diary Objected As on date

15. Online Application for limit extension
Choose this for limit extension
For indoor patient only: Discharge Ticket and Bills copy are mandatory to upload
Fill these entry
Choose file to upload
Check this if pensioner is admitted as indoor
Note : This sign “*” resembles that these documents are mandatory to upload.
Check this to submit
Click here to Final submit
Click here to Temporary save

16. Admitted as indoor for limit extension
Check this if pensioner is admitted as indoor
For indoor patient only: Discharge Ticket and Bills copy are mandatory to upload
Choose file to upload
Check this to submit
Click here to Final submit
Click here to Temporary save

17. Pensioner’s objection status for Limit Enhancement
231085
Click here to see status on objection
Head Constable

18. objection compliance by pensioner’s
Click here to enter remarks
Click here to Uploaded document
Click here to view Uploaded docs

19. Modification of under process case for limit extension
FOR LIMIT ENHANCEMENT
Click here to Uploaded document
Click here to enter remarks
Click here to view Uploaded docs
Uploaded Docs with status
Note : This sign “*” resembles that these documents are mandatory to upload.
Click here to delete request
Click here to modify Request

20. Limit extend case processed
231085
Note : when case is processed then pensioner is only able to view the Status / Data.
Head Constable

21. Limit extend case processed
Note : when case is processed then pensioner is only able to view the Status / Data.

22. Limit extend verified case
231085
Click here to print QR code
Pensioner ‘s are able to see if the case is verified
Head Constable

23. Note : Scan QR code with your mobile phone software i.e. QR Scanner.

24. Qr code scanning for Limit extend verified case
Process for Scanning QR Code for Sanction details
Note :. After scanning you will see the detail as follows
Note : Scan QR code with your mobile phone software i.e. QR Scanner.
Note : confed copy will be kept by confed.

25. Indoor/special treatment
Enter Pensioner details
Enter Expenditure Details
Upload required doc’s
Enter any remarks
Click here for final save
Click here to temporary save

26. Indoor/Outdoor case pending
Head Constable

27. Objection status for Indoor/Outdoor treatment
Click here to see status on objection

28. Uploaded document
Medical Diary First Page
Medical Diary Last Page

29. Link for medical diary status
URL =
Click here to View status of Online Medical diary services
Click here to View details in public query

30. Application status for online medical diary services
Click here to search with diary no.
Click here to View details.
Enter token no.
Click here to View details.
Enter Diary No.
Enter any one of them

31. Application status for online medical diary services
View Pensioners details
View Case status

32. Search options in public query
Step 1
Click on medical diary to View details

33. Searching criteria in public query
Select Case type
Choose searching criteria
Click on search button to View details
Enter value according to searching criteria

34. Medical diary status in Public query
Pensioner’s Details . .
Limit Enhance Details

35. Downloading/Installation process for Apps’
Step 2
Search for QR code Scanner App in the area provided
Step 3
Step 1
Click on any one of the app provided in the list
Click on Play Store for android version users

36. qr verification by confed / bhandar

37. Thank You