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Content Modeling Teresa Lane @teresaalane
Director, Digital Content Strategy Washington University in St. Louis
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What I mean by “content modeling”
Not a set-in-stone term What I’m talking about today: Representing content types and the pieces that comprise them Relationships between content pieces Can also use this technique to develop/communicate a site model WordCamp St. Louis @teresaalane #WCSTL
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WordCamp St. Louis 2016 @teresaalane #WCSTL
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Content Design + Engineering
Clear, relevant Engineering structures WordCamp St. Louis @teresaalane #WCSTL
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Content comes in many sizes.
Informational “stuff” Big text pieces Articles/Blog Posts Mission Statement Descriptions Specialized, often smaller, pieces Groups Programs Products People information Bios Contact Role descriptions Forms Events and calendars Recipes Music/artist information WordCamp St. Louis @teresaalane #WCSTL
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Avoiding assumptions with specificity
You know about what I mean by each sort of content on that list Vague Assumptions Perspectives When we’re conscious of specifics, our content’s more effective WordCamp St. Louis @teresaalane #WCSTL
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So let’s make a model! Dismantle the big blob. Pull apart the pieces.
Identify purpose and use for each. Put the pieces back together. WordCamp St. Louis @teresaalane #WCSTL
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1. Dismantle the big blob. Identify the website’s overall goal.
What are the discrete messages that we need to communicate via content? Of those, what are our “showcase” messages? Of those, how do they group together? These questions will get us at what our top-level (or landing) pages will be. What are the actions we need to ask of our visitors? How do we guide users to these actions and/or allow them to find the results by demand? WordCamp St. Louis @teresaalane #WCSTL
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2. Pull apart page/post pieces.
What are the clearly individual pieces? Title Text sections Images Image captions Featured content Author WordCamp St. Louis @teresaalane #WCSTL
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Simplest example: the blog
One content type: post Parts of posts compose everything: Single post Title Date Author Content Image Home page, search results, most popular/recent widgets Excerpt WordCamp St. Louis @teresaalane #WCSTL
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A straightforward example: events
Typical content model Title Date Time Location Address Map Link to map and/or directions Description Call to action: register, contact, etc. WordCamp St. Louis @teresaalane #WCSTL
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WordCamp St. Louis 2016 @teresaalane #WCSTL
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WordCamp St. Louis 2016 @teresaalane #WCSTL
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3. Identify purpose and use for each piece.
What might we want to treat differently with visual styling? Subtitle Call to action What do we need to use functionally? For sorting or filtering What do we need to reuse in other places? WordCamp St. Louis @teresaalane #WCSTL
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Defining each piece What’s its format? What’s its size/length?
Is it required? What’s its structure? e.g., field vs. tag Example, sort by date: Standardize format mm/dd/yyyy 10 characters Required Field WordCamp St. Louis @teresaalane #WCSTL
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Another type with obvious pieces: recipes
As seen in Google search results: Page title Rich snippet Keyword- and chocolate-rich meta description WordCamp St. Louis @teresaalane #WCSTL
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4. Put the pieces back together.
Prioritize Describe connections Customize details WordCamp St. Louis @teresaalane #WCSTL
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More complex content model sample
WordCamp St. Louis @teresaalane #WCSTL
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WordCamp St. Louis 2016 @teresaalane #WCSTL
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Why do we need models? Designers Developers
Design according to sizes, relationships, uses of content Developers Custom post types Field options Sorting/filtering mechanisms Partners in content creation Uniform content structure Needed information Visualize what their content will “look like” when it’s on the site WordCamp St. Louis @teresaalane #WCSTL
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But to be selfish… Content strategist / Information Architect / Content Creator Breaking out pieces helps us understand our content better Helps us do a better job of structuring our pages and creating a strong message architecture Get functionality out of our content Content guides design so that styles and containers suit the content we’ll be entering, editing, managing WordCamp St. Louis @teresaalane #WCSTL
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What we get out of a content model
Layout Functionality Flexibility Structure Reusability Future-proofing WordCamp St. Louis @teresaalane #WCSTL
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Resources example WordCamp St. Louis @teresaalane #WCSTL
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Teresa Lane @teresaalane teresa.lane@wustl.edu
Thank you! Teresa Lane @teresaalane
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