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ORGANIZATIONAL BEHAVIOR
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What Managers Do Managerial Activities Make decisions
Allocate resources Direct activities of others to attain goals
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Where Managers Work
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Management Functions Management Functions Planning Organizing Leading
Controlling Management Functions
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Management Functions (cont’d)
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Management Functions (cont’d)
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Management Functions (cont’d)
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Management Functions (cont’d)
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Mintzberg’s Managerial Roles
E X H I B I T
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Mintzberg’s Managerial Roles (cont’d)
E X H I B I T
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Mintzberg’s Managerial Roles (cont’d)
E X H I B I T
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Management Skills
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Effective Versus Successful Managerial Activities (Luthans)
Traditional management Decision making, planning, and controlling Communications Exchanging routine information and processing paperwork Human resource management Motivating, disciplining, managing conflict, staffing, and training Networking Socializing, politicking, and interacting with others
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Allocation of Activities by Time
1-2 E X H I B I T
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Enter Organizational Behavior
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Contributing Disciplines to the OB Field
1-3a E X H I B I T
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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There Are Few Absolutes in OB
Contingency Variables x y
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Challenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
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Challenges and Opportunity for OB (cont’d)
Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
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Basic OB Model, Stage I 1-6 E X H I B I T
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The Dependent Variables
y x
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The Dependent Variables (cont’d)
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The Dependent Variables (cont’d)
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The Dependent Variables (cont’d)
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The Dependent Variables (cont’d)
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The Independent Variables
Individual-Level Variables Organization System-Level Variables Group-Level Variables
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