1. Orientation for New Associates

2. About MWA Staff Bill Daniels, Chief Executive Officer Bill@gxpsrus.com
Specializes in corporate management, finance, fundraising, and investment management.
Assists in strengthening MWA’s tradition of delivering the highest quality consulting services to our industry.

3. About MWA Staff Lisa Helmonds, Vice President Lisa@gxpsrus.com
Develops and maintains relationships with MWA’s consulting clients and associates.
Implements training programs.
Ensures that MWA’s consulting team continues to offer the highest quality services in the industry.

4. About MWA Staff Marion Weinreb, President marion@gxpsrus.com
Focuses on GMP and/or QSR auditing in both
non-sterile and sterile drug and device systems
Pre-Approval Inspection preparation, mock audits
Quality systems development and continuous improvement
cGMP training
GMP document development
Problem resolution for compliance issues

5. About MWA Staff Paula Pilecki, Senior Project Manager
Prepares client and associate contracts
Primary contact for clients and associates to oversee auditing projects and ensure compliance with scheduled timelines and deliverables
Screens and qualifies new associates
Provides communication updates on relevant GXP issues to both clients and associates

6. About MWA Staff Raj Chawla, Senior Operations Manager Raj@gxpsrus.com
Primary contact for clients and vendors on all operations and administrative questions and inquires
Account and vendor management
Financial management including invoicing, billing and payments

7. Roles and Responsibilities
You are a major contributor to the success of MWA.
Your hard work for the client results in repeat business for you and MWA.
Include us on all major decisions for projects, send us the SOPs you write, and communicate any issues you encounter as soon as possible.
Copy us on all audit agendas and reports and communicate any issues you encounter during an audit.

8. Roles and Responsibilities
MWA is responsible for resolving all issues regarding rates, contract extensions, and change in scope of work.
Business development activities at a client site must be performed by MWA.
MWA gives referral bonuses for new associates or new projects.
Give us your ideas for what we can do to help you perform your consulting projects and audits more effectively.

9. MWA Best Practices Be professional at all times.
Stay out of company politics.
Honor client requests for information even if you disagree (unless unethical or illegal). Discuss with MWA, if needed.
Dress appropriately base on the client’s dress code.
Be considerate of individual’s sensitivities (no heavy perfumes, etc.).

10. Reminders Submit invoices on time, by the 5th of the month.
If you turn in invoices late, you will be paid late.
Be sure to use the MWA signature line.
Notify us as soon as possible if you are having trouble completing your project or cannot meet written deadlines.
Contact us immediately if there are personnel conflicts or HR issues that need resolution
Read the MWA SOPs that you need to read.

11. MWA Information
MWA Consulting, Inc. 971 Baileyana Road Hillsborough, CA

12. Q & A