1. TLC Feedback Nov/2013

2. Survey Result

3. Survey Result

5. TLC improvements General Less sessions per day, more days
Opportunity to promote networking with speakers
Have a TLC ever 6 months
Expand to tech leaders audience
Better way to distribute the content after session
Content
Demos not available for SP attendees
Include third party attendees (Gartner, IDC, etc)
Include Soft skill session
Include case studies and market trends

6. TLC improvements SP Technologies
Partners aren’t seeing the emphasis on purchasing through partners and still see SPs purchasing directly from Cisco.
Partners would like to see more hands-on training within region and feel that a lot of it is pre- sales focused
Partners would like to see more specific technical certifications/specializations around product families, like optical
The Cisco partner team needs to do a better job making sure that the technical trainings are advertised to partners so they can attend
Partners would like to invest in lab equipment and need deeper discounts than NFR provides
Partner Helpline isn’t helpful

7. TLC improvements Other Better announce promotion bundles
Increase the # of learning partner for Content Security Technologies