1. National Retail Federation
NRF
National Retail Federation

2. NRF Mission
Our mission is to advance the interests of the retail industry through advocacy, communications and education.

3. What is NRF? NRF – National Retail Federation
The World’s Largest Retail Trade Association
Retail is the Nation’s Largest private sector Employer
Supporting 1 in 4 U.S. jobs - 42 million working Americans
Contributing $2.6 trillion to annual GDP (Gross Domestic Product)
Retail is a Daily Barometer for the Nation’s Economy

4. What is NRF? NRF – National Retail Federation
Represents the United States and more than 45 countries
Discount and Department stores
Home Goods and Specialty Stores
Main Street Merchants
Grocers
Wholesalers
Chain restaurants
Internet retailers

5. The Big Show
NRF
The Big Show 2017
The Big Show
January 14-16, 2018

6. NRF Scholarships
2017 Next Generation Scholarship

7. NRF Rise Up Learning builds Confidence Confidence builds Careers
The NRF Foundation and over 30 leading retailers have come together to launch RISE Up –
A powerful new program offering training and credentials that help entry-level job seekers develop meaningful careers.

8. NRF Rise Up Credentials
Currently offers 3 Credentials:
Retail Industry Fundamentals
Customer Service & Sales
Advanced Customer Service & Sales

9. Customer Service & Sales
The Customer Service and Sales credential is designed to help entry-level sales and service associates learn skills related to frontline work in retail -OR any industry that values customer service and sales skills.
Individuals will be tested on the following topics:
• Products and services • Assessing and meeting customer needs • Preparing for selling, gaining customer commitment and closing the sale • The basics of store operations and inventory control • The process of merchandising • The importance of common employability skills • Crafting a polished resume

10. NRF Rise Up Credentials
Customer Service Quizlets
Flash Card Study Guide
Matching Study Guide
Spelling Study Guide