1. DRAFT PROGRAMME ADVOCACY COURSE
DAY 4
SESSION 13
Overview
Quiz 8
Review plan
How to begin
Sound bite 8
SESSION 14
Preventing burnout
Course evaluation
Evaluation of course

2. Work-related stress and burnout
Symptoms
● Emotional distress
● Anxiety, depression
● Burn-out
Emotional exhaustion
Depersonalization
Personal accomplishment
● Gastrointestinal disorders
● Headache
● Sleeplessness
● Cardiovascular disorders
● Musculoskeletal disorders

3. Work-related stress and burnout
Determinants
● Job and role characteristics
Role ambiguity
Role conflict
Role overload
Time pressures
Interpersonal conflict
Supervisor abuse
Exposure to violence and threats
Lack of control
Quality of support systems
● Organizational characteristics
Working shifts
Psychological environment
Contingency of organizational outcomes
● Personal characteristics
Social support
Personal expectations
Career expectations
Personality characteristics
Coping strategies