1. Health Service System Employee Assistance Program
A Resource for Employees, Supervisors, Managers, Directors & HR Professionals

2. EAP Counselors are: Licensed Marriage & Family Therapists
Jeff Lintner,
CEAP, LMFT
License# MFT27326
Jeannette Longtin, MBA, LMFT License# MFT20579
Kathy Knudson, NCC,MAC,LAADC LMFT
License# MFT38737
Diverse and extensive experience in the field of counseling, psychotherapy, consulting, coaching and business
40+ years of collective experience with the city

3. EVERYDAY SUPPORT EAP Orientations for employees or managers
5 minute do-it-yourself
EAP’s 15 minutes for employees
EAP’s 45 minute EAP101 for management staff -
Workshops, seminars & trainings
Consultation for employee referrals
Referrals for employee needs
Please refer to your We’re Here For You handout to best understand the services EAP offers to directors, managers, supervisors, HR professionals. EAP offers workshops, seminars & trainings both bi-annually at the Wellness Center and as requested for work groups. EAP can help you refer employees to EAP and can provide referrals to resources outside EAP as needed – health plans, community and web resources and reading that may be helpful.

4. Workshops, Trainings & Seminars
Managing Stress
Effective Communication
Dealing with Difficult People
@Work Workshop Series
Anger Management
Time Management
CPI Non-Violent Crisis Intervention
EAP 101 for Management Staff
Managing
For Success Workshop Series
EAP currently offers these workshops, trainings and seminars. If you are interested in bringing any of these to your work group, please contact EAP. Contact information is on the last slide.

5. IN TIMES OF TRANSITION, CHANGE & CHALLENGE
Consultation & Coaching
Needs Assessment
Help developing a plan to address the issues at hand
Group Facilitation
Mediation

6. Psychological First Aid Critical Incident or Disruptive Event Response
IN TIMES OF CRISIS
Psychological First Aid
Critical Incident or Disruptive Event Response
Grief Support
Chronic Stress Support
Psychological First Aid is the immediate help/caring response to a crisis or disruptive event. For more complete information about this, please consider bringing EAP 101 to your site for managers and supervisors and contact EAP for more information.

7. TIME USE POLICY FOR EAP SERVICES
Employees must use their own time for appointments with EAP
Sick leave
Floating holiday
Vacation
CTO
Lunch
Work time may be used if
Employees are referred by a supervisor, manager or HR professional for a mutually agreed upon work-related issue.
When attending training, workshop or seminar with management approval.
See Time Use Policy –

8. Call for a consultation or appointment
Catherine Dodd Wellness Center 1145 Market Street, Suite or Convenient to BART or Muni Civic Center Exit
Phones are always answered by an EAP counselor.