1. Electronic Communications
Digital literacy

2. Exploring communication methods
People with whom you are corresponding and the topic of the correspondence determine the method of electronic communication.

3. E-Mail Should be used when:
the correspondence might need a paper trail
the correspondence covers multiple points
the correspondence needs to be accessed frequently

4. Messaging and Texting
-Best used when correspondence needs to be accessed in real time.
-Can send and receive messages from:
Computers
Cell phones
Other mobile devices
Using computer applications, cell services, Internet web sites and other messaging services.

5. Teleconferencing
Permit the live exchange and sharing of information between two or more people
Can be audio or video
Allow groups of people to communicate with each other online

6. Social Media
Using an internet source, define social media and give four examples.

7. Advantages of electronic communication
Not restricted to a specific place and time
Can use text and graphics
Instantaneous
Cost is minimal or free
Access is available from various devices
Forwarding and routing of messages can be done in an instant

8. Advantages continued Electronic communication through can be
one to one
one to many
many to many

9. Group communication options
File sharing
Blogs
Wikis
Discussion boards
Online Communities
All of these options enable groups of people to contribute and receive information quickly with the ability to comment and see everyone’s comments.

10. Online Communities – what is this?
 A group of people (a virtual community) with something in common, which could include shared interests, experiences, ideals, goals (typically in non-profit, for instance) or profiles (e.g. loyal customers or fans of a brand) who interact primarily via the Internet. Communities are often based on proximity. Every blog, business, blogger, organization and individual that is active on the Web has an online community and often is part of more than one. These communities may have the feeling of a “family of invisible friends”.
An online community can act as an information system where members can post, comment on discussions, give advice or collaborate. Commonly, people communicate through social networking sites, chat rooms, forums, lists and discussion boards. People may also join online communities through video games, blogs and virtual worlds.
Sources: communities-social-communities-primer/

11. Online Communities – Dangers Lurk
Joining an online community most often requires you create a “profile”. Did you know:
Public profiles put kids at a much greater risk to:
Receive a message from a stranger
Meet with a stranger
Be harassed by peers 
Other concerns of social networking sites: 
Lack of age-verification mechanisms
Posting Inappropriate pictures and videos
Easy access for predators and cyberbullies
Excessive or addictive access
Access to unhealthy “groups”
Source:

12. Electronic communication problems
Electronic communication is not without problems
Discussion of the most common issues follows:

13. Lost internet connection – most common problem
To take advantage of the communication options you must be connected to the internet.
There will be times when you lose your internet connection and Windows includes a troubleshooter for lost connection
If the troubleshooter does not fix problem you may need to contact your internet service provider

14. E-mail software problems
Service provider’s connection could be down
Often waiting a few minutes to send or receive messages solves the problem

15. Common problems with downloading and viewing email
The size of the attachment might be the problem
The virus software may detect issues with attachment
Issue could be with the type of message—advertising or unrecognizable documents

16. Email Requirements Computer or other electronic device
ISP: Internet Service Provider
Address

17. Email Addresses No spaces between any of the 3 parts
Username: gjohnson
Domain: net

18. Types of Domains EDU GOV MIL COM INT NET ORG Education Military
Government
MIL
Military
COM
Commercial
INT
International
NET
Network
ORG
Organization

19. Advantages of
Information can be distributed faster to many people
People can respond faster
Saves Time and Money
Time zones—No Problem
Eliminates telephone tag
Can read at one’s own convenience
Messages composed and delivered any time regardless of holidays or weekends.

20. Disadvantages of Email
is not private
Permanent record of message is stored by ISP—even deleted messages
can be placed under subpoena
Once sent, it cannot be retracted (there are exceptions)
You lose control. Any can be forwarded easily by the recipient to anyone the recipient chooses
You cannot control when someone will read or respond to your .

21. Netiquette Proper protocol when using email CAPS = shouting
What’s acceptable and what is not
By using you agree to abide by the protocol
CAPS = shouting
SPAM: Unwelcome and advertisements often sent for destructive and disruptive purposes.

22. Guidelines for Email One subject per message: ALWAYS USE SUBJECT LINE
What would your reaction be to the message?
Message needs to be correct, concise, and clear
Maintain goodwill of recipient
Use paragraphs
When replying only include enough of the original message to make sense.
Remember common courtesies like “Please” and “Thank you”

23. Emoticons transmit an emotion in email
:) or :-)Expresses happiness, sarcasm, or joke
:( or :-(Expresses unhappiness
:] or :-]Expresses jovial happiness
:[ or :-[Expresses despondent unhappiness
:D or :-D Expresses jovial happiness
:I or :-I Expresses indifference
:-/ or :-\Indicates undecided, confused, or skeptical. Also
:/ or :\.:Q or :-Q Expresses confusion:S or
:-S Expresses incoherence or loss of words
or shock or screaming
:O or :-O Indicates surprise, yelling or realization of an error ("uh oh!")

24. BBFN Acronyms Abbreviations used for common phrases.
Recipient needs to know the acronym’s meaning
AAMOF: as a matter of fact
BBFN: bye bye for now
BFN: bye for now
BTW: by the way
BYKT: but you knew that
CMIIW: correct me if I'm wrong
<G>Grinning
<J>Joking
<L>Laughing
<S>Smiling
<Y>Yawning

25. The End!