1. Mercy: Revolutionizing Perioperative Services Using SAP® Solutions and the Epic EHR System
Organization
Mercy
Headquarters
Saint Louis, Missouri
Industry
Healthcare
Products and Services
Acute care hospitals,
specialty hospitals, clinics,
and outpatient facilities;
ministry outreach services
Employees
40,000
Revenue
US$4.3 billion
Web Site
Objectives
Accelerate analytics, which were not returning results, even when data was preaggregated
Provide care that is more cost-effective to more patients
Why SAP
High-speed performance of SAP® BusinessObjects™ business intelligence solutions and SAP BusinessObjects Explorer® software running on the SAP HANA® platform
Queries that can be adjusted and validated in real time
Integration with the Epic electronic health record system
Resolution
Significantly improved data loads to 120,000 rows per second with no additional optimization
Expanded self-service data volume availability from weeks to years
Enabled opportunity analysis among dynamic physician and procedure combinations to determine initiative priority
Future plans
Implement a custom-built application pilot with SAP to automate disease risk predictions and outcomes for diabetes and breast cancer
Pursue custom application development powered by SAP HANA to deliver more-personalized prescriptive analytics to users
>$1.2 million
Saved in the first fiscal year on total knee replacement costs per case​
12%
Improvement in block utilization​​
Eliminated
Unnecessary processes and costs, such as removing autotransfusion devices without negatively impacting outcomes ​
Reduced
​Complications for patients
“In the past, it took weeks or months to deliver key performance metrics. This information is now readily available through dashboards on an information portal that provides visibility into high-level metrics and the capability to drill down to actionable detail.”
Betty Jo Rocchio, RN, BSN, CRNA, MS, Vice President of Perioperative Performance Acceleration, Mercy
42257 (15/MM) This content is approved by the customer and may not be altered under any circumstances.