1. Extra Care: the HA perspective
Deborah Stuart
Head of Supported Housing

2. Grand Union Housing Group
Third of stock designated for 55+
Geographically dispersed – Central Bedfordshire, Milton Keynes and South Northants
Significant investment in buildings and communal furnishings (last 5 years)
2 assisted living schemes
Flowers House (dementia specific)
Quince Court (mixed need)
Off site catering / 3 meals per week (not part of service charge)

3. Assisted Living - Arlesey
80+ units
Communal facilities
Lounge
1 bathing spa
Kitchen
Café
Buggy store
Central location
Assistive technology

4. Challenges Cost of build Tenure mix How much communal space?
HCA funding
LHA rent cap
£ – 1 bed
£ – 2 bed

5. Flowers House, Bletchley
Why has it been successful
Dementia specific
Meals prepared off site
Communal lounges / dining areas over 2 floors
Assistive technology

6. What would we do differently?
Provide a guest room
Increase size of bathing suite
Ventilation

7. The future
Model of support – demographics, needs of current and future customers
Funding the support: charging – customer aspirations
Assistive technology – its role
LHA rent cap – rent and service charges
Wellbeing – role of coordinators

8. Finally…… The story of Kibble
A 42 year old disabled client was referred to our Telecare Team. She has an unusual condition which mean her joints dislocate very easily.
Kibble (her dog) provides everyday support.
Following an assessment, the client was unable to push the pendant.
The solution was to place a jellybean pendant at nose height on the wall.
Anything is possible………