1. SNUBH: Transforming Patient Care and Data Access with SAP HANA®
Organization
Seoul National University Bundang Hospital (SNUBH)
Headquarters
Gyeonggi-do, South Korea
Industry
Healthcare
Products and Services
Outpatient and inpatient services, medical examination, billing and insurance, issuance services, emergency services, and home care
Employees
>1,900 employees
Revenue
US$275 million
Web Site
Business challenges
Improve management and monitoring of 320 clinical indicators
Provide physicians with relevant information in real time
Ensure researchers have fast, easy access to historical clinical data, including critical patient records
Technical implementation
Ran proof-of-concept tests with numerous providers and selected SAP for its superior in-memory computing technology
Built a clinical in-memory data warehouse on the SAP HANA® platform to support Big Data and deliver real-time performance
Created a separate data mart to catalogue clinical indicators
Key benefits
Cut access time to key medical and research data from days to seconds
Improved patient care and shortened inpatient hospital stays
Reduced the staff necessary to manage clinical indicators
Decreased researchers’ reliance on IT staff for data retrieval
<2 seconds
To analyze quarterly data, compared to 1 to 2 months
700x
Faster retrieval of up to 10 years of research data
147%
Return on investment within 5 years according to Pricewaterhouse- Coopers
“Managing clinical indicators and pulling relevant information out of a huge data warehouse is critical. With that data, doctors can ensure the correct treatment is prescribed and monitor results.”
Soo Young Yoo, Ph.D, Assistant Research Professor, Center for Medical Informatics, Seoul National University Bundang Hospital
34022enUS (15/09) This content is approved by the customer and may not be altered under any circumstances.

2. Seoul National University Bundang Hospital SAP HANA® Technical Implementation
The SAP HANA® and SAP® IQ architecture
Key features deployed
10 TB clinical in-memory data warehouse using the SAP HANA® platform and SAP® IQ database software
Separate data mart that catalogues and analyzes key clinical indicators, automating and streamlining management
Business intelligence (BI) tools that allow medical staff to analyze data in near-real time
SAP Data Services software
Technical key performance indicators
Significantly cut clinical analysis time from 1 to 2 months to less than 2 seconds
Managed clinical indicators with just 6 nurses – down from as many as 100
Reduced the antibiotic cycle for preoperative patients from 6 days to 1, minimizing overprescribing
Partner involvement
Enlisted VCE Company as implementation partner
Future plans
Support both scenario-based and text-based searches to improve clinical research analysis capabilities
Lay the foundation for enhanced clinical indicator reviews to gain deeper insights into infection management
Achieve more advanced business analyses with a possible deployment of the SAP BusinessObjects™ Business Intelligence suite
Source data
SAP HANA
Clinical research area
Prescriptions
Medical records
Prescriptions
Medical records
Vital sheets
Lab results
Nursing records
Vital sheets
Users
Nursing records
Insurance charged
SAP Data Services
Clinical indicator area
Reception information
Reading room mail exchange
BI tools
Pain indicators
Coronary artery bypass graft indicators
Radiation
Insurance charged
Operation hospital stay
Fixed time leaving the hospital
Personnel information
Duty mail exchange
Outcome of waiting duration
Acute myocardial infarction indicators
34022 (14/10) This content is approved by the customer and may not be altered under any circumstances.