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“Opposites Attract” – The Fundraisers Guide to Courting and Engaging Donors Moses Chege
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Objective knowledgeable in engaging donors
At the end of this workshop you will be knowledgeable in engaging donors Able to use the knowledge gained A good understanding of Donor engagement strategy Focus will mainly be institutional funders (bilateral,multilateral,trusts and foundations
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Icebreaker: If I were the President
3 Min. If you had the job of the men below what would you change.
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Do Opposites Attract? Depends on how you interpret this
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Enhancing Relationship
Understand donors Respect donors nature Engage as partners Have a long-term view Maximize combined resources Focus on accountability Be transparent Invest with purpose Share with peers
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Complimentality-It’s all about taking advantage of the opportunities before us.
The key issue ,now it is more of partnering getting the right suitor and building on each others strengths and weakeness
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Resource Mobilization is all about
Communicating all dimensions of the need Informing, motivating, and facilitating giving Engaging and involving donors Maintaining donor relationships
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At the heart of it is ……….. How we will you go about approaching, engaging and managing existing and new donors?
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What do donors give? Voice especially in advocacy initiatives
Influence Information Time and expertise Goods or in kind donations Money
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Motivations for Giving
Make a difference in the world Religious reasons/legacy Influence politicallly Influence market
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Why do we need to engage donors?
Changes in our sectors Awareness but ‘finished issues’ Many not aware on make a difference Motivate more donors to get involved Today more people in developing countries are conscious about environment and are willing to pay more for environmentally friendly goods.
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Understanding our organizations- Organizational life cycle
For a viable relationship we need to know where we are Startup/ Birth Early growth phase (fast growth) Maturity phase (slow growth or no growth). Decline. Renewal Death Advice after injury is like medicine after death. Danish proverb
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Analyzing our donors-Boston Matrix
Star A growing source with potential to grow further – invest heavily ?Question Marks May have potential to grow, maybe not – need to do more tests and trails Cash Cow Well established, big, but little room for growth – manage efficiently Dog Poor return or worse. Stop doing it
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Assessing overall mix New donors building relationship with
How many rising stars donors are you relating. Do you have at least one cash cow. What are you doing with your falling starts. Falling stars & dying dogs to rising stars & cash cows?
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Applying the Boston Matrix
Maintain relationship where RoI is declining Enhance relationships where the RoI is on rise Test one or two donors to enhance relationships Track trends over time
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Donor Engagement Strategy
A detailed document on engaging strategic support/partnership to the organization . Failing to prepare is preparing to fail' -John Wooden, famous basketball coach
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Steps in Donor Engagement
Case for Support Research Planning and implementation Monitoring and Evaluation
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Donor Engagement Strategy
Single funder or sector based Needs to have a goal Needs to have a specific timeline Funding should not be sole aim
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Goals To build understanding of the issue To explore role of the donor To promote actions by donor To encourages support and investments
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Case for Support It is a clear, compelling document of all of the reasons why the funder should consider partnering with your organization to advance the cause and how to go about it. It should not be a list of achievements only. It is not a public relations document It is not just an insider view of the institution.
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Our strategy where we are
Who we are? Why do we exist? What is distinctive about us? What is it that we want to accomplish? How do you intend to accomplish it? How will you hold yourself accountable?
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For the funder Be realistic and inspiring Create enthusiasm What the proposed support will accomplish Interests and concerns of potential funders Questions potential funders might ask
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Research Opportunistic approach A planned approach Understanding areas of donor interest Meetings and contacts Donor mapping
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Research There is urgent need to invest in research that clarifies donors’ motivations, needs, and decision-making criteria’ William and Flora Hewlett Foundation and McKinsey & Company (2008)
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Planning Planning of the fundraising activities Ensure activities are adequately resourced. Cost effective and efficient.
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Implementation-pre meeting
Do prior research on the name, position, Supporting materials and business card; Extra copy of latest correspondence Determine who will be the spokesperson Practice/review your pitch (case support)
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Implementation during meeting
During the meeting: Share business card immediately after the introduction, State the purpose of your visit clearly at the outset; Introduce your team members Build rapport early on Propose how donor can be of help Listen actively to the donor Do not say no immediately. Review material you have brought Agree on action/follow up
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Send an email the next day, thanking the donor
Implementation Send an the next day, thanking the donor You can mentioning any follow up action; Not bombard him/her with e-newsletters; Send a personal note first with your e-newsletter
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Monitoring and evaluation
How do you define success? Where do you want to be? How do you know that you are there? How are you going to communicate? Lessons learnt
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Thank you for your time!
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