3. Health is everything

4. Connected.

5. Connected. And Healthy.

6. Connected. And Healthy.
CVS Health digital tools integrate with your website, intranet and your mobile apps to help make it easier than ever for members to stay connected to their health 24/7.

7. Connected. And Healthy.
Members who are digitally engaged are more adherent.
Digital users fill ~1 more Rx per year than non-digital members
Source: CVS/caremark Enterprise Data Warehouse, 2014.

8. Connected. And Healthy.
We help connect members to one digital destination, within your channels, to easily manage health and stay adherent.

9. On Any Platform

10. Digital Tools On Any Platform.

11. Digital Tools On Any Platform.
Web
Tablet
Mobile

12. Digital Tools On Any Platform.
CVS Health digital tools offer members a personal experience with information, services and clinical expertise that are accessible 24/7.

13. Members rate our digital experience with a highest overall satisfaction of 97%.
Source: CVS/caremark Member Satisfaction Survey, 2014.

14. Talk to your CVS Health Account Team about how we can help make staying connected to their health easier for members — whenever and wherever.

15. For Members.

16. Digital Works For Members.

17. Digital Works For Members.
Scan To Refill
Drug Cost Checker
Adherence Reminders
Savings Opportunities
Digital ID Card
Easy Pharmacy Locator
Prescription History
Pill Identifier and Drug Interaction Checker

18. Digital Works For Members.
A lot of members are leveraging our digital assets
3.5 million members visited Caremark.com in 2014
10.3 million prescriptions filled on Caremark.com in 2014
48% of mail service pharmacy orders are digital
Sources: CVS/caremark Enterprise Data Warehouse, 2014, Localytics and Web Trends.

19. CVS/caremark is the only PBM with a 4.5 Star Member-Rated Mobile App.
Source: App Store

20. One CVS Health blue-chip client has a member digital registration rate of almost 40%. Talk to your CVS Health Account Team about how you can top that!
Source: CVS/caremark Enterprise Data Warehouse, as of January 31, 2015.

21. Specialty Care.

22. Digital Works With Specialty Care.

23. Digital Works With Specialty Care.
Real-time prescription history for CVS/specialty Rxs
Easy click-to-refill from mobile app
Adherence management tools offer reminders for doctor appointments, order refills, lab visits, taking medicines
Order status messaging

24. Digital Works With Specialty Care.
50% of specialty patients who are offered order status alerts opt-in to receive text or messages for their specialty prescriptions1
Only 20% of specialty patients who refill digitally require a call-back from a Patient Service Representative2
Sources:1 Based on reporting data from HBS and CATS systems where we track overall offer vs. sign up completion rates. 2Based on specialty pharmacy data sheets that calculate overall web orders vs. web orders that required a phone call.

25. Talk to your CVS Health Account Team about how to introduce Specialty Care digital tools to your members who need them.

28. Health is everything

29. Accessibility.

30. Digital Helps Make Health Care Accessible.

31. Digital Helps Make Health Care Accessible.
CVS Health digital tools offer even greater health care accessibility for members through one integrated pharmacy experience.
CVS Retail Pharmacy
Mail Service Pharmacy
Specialty Pharmacy

32. Digital Helps Make Health Care Accessible.
CVS Health integrated pharmacy features:
Refill prescriptions for all CVS Health pharmacies in one checkout
Combined prescription history and prescription list management for all CVS Health pharmacies
Order status available across all of CVS Health pharmacies
Manage enrollment in ReadyFill® automatic prescription refill and renewal program

33. Digital Helps Make Health Care Accessible.
CVS/pharmacy® Mobile App
One-step scan to refill process
Mobile payment process
In-store mobile refill notifications
SMS alerts
Reminders

34. Digital Helps Make Health Care Accessible.
CVS/minute clinic™ Mobile App
Next-In-Line Text Alerts
Find a MinuteClinic with shortest wait time – coming soon!
Almost one million patients have requested MinuteClinic “next-in-line” text alerts.
Source: West Interactive Services

35. Talk to your CVS Health Account Team about how the new integrated pharmacy experience can work for your members.

36. For You.

37. Digital Works For You.

38. Digital Works For You.
CVS Health will work with you to create a consistent digital member experience integrated with your website, intranet and apps.

39. Digital Works For You. CVS Health will…
Provide components that integrate core pharmacy tools into your in-house digital member experience
Create and configure a member experience to meet your goals

40. Digital Works For You. CVS Health will…
Implement member digital adoption campaigns using addresses you provide
Provide marketing strategies and communications to help drive digital adoption and usage

41. Digital Works For You.
CVS Health will help you keep members adherent through highly engaging, digital health tools.

42. Talk to your CVS Health Account Team about how we can provide a digital solution that can support your plan design needs.