1. the Dutch student enrolment portal
IAAO conference
Stockholm, sept 27th 2017
Patrick Vogelaar, Exec. Director
Jennifer Moesker, Chain Manager

2. Studielink organization
Not- for profit/foundation
14 employees (12 FTE circa)
Board (3-monthly meetings)
Change advisory Board (2-monthly meetings)
Owned by all public institutions in higher education
Founded in 2003
Institutions are represented in several groups
Working & advisory groups for policy, requirements and technical support
Business plan with focus on themes like
Quality of all operational tasks/service (operational excellence)
Support for broadening the enrolment chain
Focus more on specific needs of students and institutions
International study

3. What is Studielink?
a web portal for application / enrolment for all students
One portal for the complete enrolment proces
a broker for exchange of information between portal and different universities and partners
Studielink is a smart 'postman' that questions students, collects data from various sources and delivers to institutions and students.
Enrolment chain management and support for the HiEd process of application and enrollment of students for bachelor and master studies
Studielink does not own processes and data, these are owned by the educational institutions.

4. Current strategic objectives
Restructuring of organization
New roles, new responsabilities: from application development to enrolment chain responsability
focus on chain architecture
More flexible services
Shorter change life cycle
Flexible architecture
Growing integration with third parties
Broader user base
International students
Contract & flexible study programs
Other educational sectors (e.g. colleges)

5. Student enrolment at … 56 universities
approx students
Approx students apply through Studielink yearly
about students enrol for the first time
about 20% foreign students in the Netherlands

6. Studielink processes NB: datamaining vs. Privacy = a challenge!
registration of student data through a portal;
data enrichment (personal data from national base register and former education data from the diplomaregister);
communication with students on enrolment progress;
data exchange with universities, government, Dutch Immigration Office, bank-providers, study orientation websites;
production of data for research, statistics and policy/effects use.
NB: datamaining vs. Privacy = a challenge!

7. Workflow of a student Meet with additional conditions institute
Numerus fxus?
Log on with DigiD
Give personal data
Request for admission
Meet with additional conditions institute
Get municipal data
Check preliminary exams
Pay for the course
Found?
Procedure identification at institute!
admitted

8. Studielink chain

9. Digital Study Permit
Integration with the Dutch immigration office (IND)
Broker function between institutions (SIS) and IND for applications for residence permits
Portal functionality and m2m connection for all institutions

10. eMandate Integration with eMandates
Collaboration with Dutch banks so students can mandate the institutions for collecting tuition fees through their telebanking environment

11. Numerus Fixus/selection
From drawing lots to a selection based procedure the Netherlands to improve diversity/equality
Institutions select students and assign a ranking number for numerus clausus study programmes;
Students accept placement through Studielink;
2016/2017: first year; complex process, complex implementation;
Key success factor: collaboration with universities, dep. Education, Nuffic, advisors and student organisations.
step-by-step-plan

12. Studielink as a broker

13. Roadmap Identification international student (eID)
Verification of international student qual./certificates
Exploring international standards, new technology & blockchain in collab. with Groningen Declaration)
Via DUO/dutch government National Contact point EMREX (now connecting with Flanders and German Admissions centre)
recognition former qualification Nuffic database via Studielink (once-only)
Admissions tests application and results for teacher academies (once-only)
Rebuilding the application

14. Project approach New architecture, same functional processes;
Agile SCRUM, fixed price;
Project board & full project organization for implementation;
workshops and working groups with the universities and chain partners in sprints;
Release demo’s every 3 months;
Go live autumn 2018

15. New architecture A more flexible system & agile development
Better UX (pop up info, mobile)
Processes simplified
Apt for flexible/modular programs
International student application process simplified

16. Questions?