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Functional Area 1: Overview
Module 1.2 SurfBeam 2 Modem GUI
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Modem Types Enterprise Modem Auto-Acquire Modem Pro-Portable
Higher power processor; increased speed Auto-Acquire Modem 1U Rack-mount Pro-Portable Integrated 4 port configurable router, Integrated GPS Ruggedized, weather resistant
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Modem GUI Modem GUI
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Modem GUI Modem Page
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Modem GUI Uplink Icon: Downlink Icon:
No progress: antenna point, incorrect modem key, failed TRIA Gray: no connection to TRIA Orange: scanning for uplink – text displays: Scanning then Syncing Green: Uplink established Downlink Icon: Gray: no Uplink established, Downlink link disabled Orange: negotiating Downlink through Satellite – text display Ranging Green: Downlink established – text display Ranged
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Modem GUI Network Entry: No progress: network issue
Gray: Links not established, Network Entry disabled Orange: Negotiating Network entry and registration Network Entry Green: Network entry successful
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Modem GUI DHCP: No progress: network issue
Gray: Links not established, DHCP Acquisition disabled Orange: DHCP acquisition in process – text display DHCP or software update in progress – text display undefined. Green: DHCP complete and, if necessary, software update complete.
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Modem GUI Online: All four values should display green.
If all values are green and there is no connection to the internet, reboot the router/modem and attempt to lock on more time. If all values are green and there is no connection to the Internet a 2nd time, escalate to the NOC.
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Modem GUI Software Download New modem software has been released.
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Modem GUI General Information
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Modem GUI Identification
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Modem GUI Ethernet Interface Statistics
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Modem GUI TRIA Page
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Modem GUI Modem Install Process /install Beam Keys
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Modem GUI Questions?
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Modem GUI Questions What is the IP address of the SurfBeam 2 Modem?
What equipment and information is required for the install process? A CPU, web browser, and the beam key.
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