1. Request For Enhancements

2. What is the IBM RFE Community?
A partnership to provide transparency in product support
A community of IBM and IBM Customers to interact and collaborate on Requests for Enhancements (RFEs) in IBM products
Offers the opportunity to see other client feedback and vote on potential enhancements
Feedback provided by Product Management in a timely manner

3. How it works Community response IBM Triage Community submits an RFE
lifecycle
How it works
Community submits an RFE
Breaks down barriers between client & Product Managers
Empowers clients to influence product direction
Provides Product Manager with first-hand understanding of the enhancement request
Enables the community to vote and define what's most important to them
Fosters collaboration with users commenting on RFEs submitted by others
IBM triages RFE
Provides a mechanism for interaction between IBM and the community to ensure proper understanding of the enhancement requested.
Ensures consistent closed loop communication to clients across products
Community receives IBM response
Drives client satisfaction as clients see the direct results of their requests

4. The RFE community is open to everybody
E N G A G E
Create RFEs
C O L L A B O R A T E / I N T E R A C T
Public & private RFEs
Vote on RFEs
Watch RFEs
Comment on RFEs
Attachments on RFEs
Start / Join a group to discuss RFEs
Search for RFEs
View RFEs
N O T I F Y
this RFE
Watchlist notifications
RSS feeds

5. Smarter Workforce Talent Acquisition and Learning products now in RFE
You can now raise and track requirements using the new IBM RFE system for :
BrassRing
Onboard
Talent Suite
Learn

6. Training is available through the RFE Community as well as other resources for assistance

7. Thank you!
Please reach out to your IBM representative with any additional questions.