1. Mariner Credentialing Program Policy Division CG-5434
Mr. Luke Harden

2. Mariner Credentialing Program (MCP) Policy Division (CG-5434)
Division Chief GS-15
(Mr. Luke Harden)
Attorney Advisor
GS-14
(Mr. David Van Nevel)
Medical Officer (Occupational Medicine)
(Dr. Adrienne Buggs)
Marine Personnel Spec
LCDR/O4
(LT Cory Heard)
Marine Transportation Spec
GS-13
(Vacant)
LT/O3
(LT Dylan McCall)
(Mr. James Cavo)
Office of Maritime and International Law CG-0941

3. Appeal Process Awaiting Information Letter Request for Reconsideration
Denial of Request for Reconsideration Letter
Appeal
Appeal Package to CGHQ
Applicant
Final Agency Action
AI Letter- Letter sent by the NMC to the applicant describing the error found in the application and the correct information required to continue the application.
Request for Reconsideration- Applicant believes there is no error in the application. The application is forwarded to a specialist which issue gets re-evaluated.
Denial of Request for Reconsideration Letter- Letter sent by the NMC to the applicant which describes more in-depth the error found in the initial application and any additional info submitted in the request for reconsideration. This letter from the NMC states that the applicant has a right to an appeal.
Appeal- Mariner appeals the NMC decision and NMC forwards the appeal and application package to Coast Guard Headquarters in Washington D.C..
Final Agency Action- Director of Prevention Policy decision
NMC

4. Past 3 Months Appeal Processing Numbers & Completed Appeal Processing Time while at HQ
On Hand- Beginning of Month
Received
Response Drafted (In Route)
Completed
On Hand- End of Month
Aug-11 78 66 17
127
Sep-11 25 3
135
Oct-11
132
Average Age of Open Appeals 36
as of 04-Oct-2011
Appeals Received at HQ
2008 29
2009 62
2010
138
2011
199

5. Average HQ Appeal Processing Time

6. Average Age of Open Appeals

7. HQ Appeal Outcomes Based on Issue Presented

8. Questions?