1. Inbound Great Britain

2. Great Britain Market overview
The UK has a population of 63.3 million inhabitants
39 million buy online
The UK is the most mature e-commerce market in Europe, generating $133 billion in 2013
The annual average online spend is $3250
The average order value is $145 1 2 3
Travel
USA 1 2 3 !
60% shops cross-border and this is predicted
to grow to 77%
Household Appliances
China
Services
Hong Kong
The top 3 categories
The top 3 countries they buy from
* Based on Country Fact sheet

3. Highlights of our delivery service to GB
Delivery via a trusted partner
Clearance (when applicable) into Europe via our customs broker Landmark Trade Services UK*
Packets
Full tracking from origin including pickup and end-delivery
Monday till Saturday delivery
Delivery service at home (scan), parcel can be left at safe place or with neighbors (1 attempt then notice left)
Covering GB within an average of 5 days from EU, US, Asia and Australia
Final mile delivery in GB within 3 days**
Maximum weight : 6,6 lbs (3kg) and packet size : length is maximum 17,7x13,7x7,8 inch (45x35x20 cm)
Parcels
Full tracking from origin including pickup and end-delivery
SMS or notification before 1st delivery attempt
Delivery service at home (scan or signature), parcel can be left at safe place or with neighbors (2 attempts then notice left)
Covering GB within an average of 5 days from EU, US, Asia and Australia
Final mile delivery in GB within 2 or 3 days (service to be chosen by customer)**
Maximum weight : 37 lbs (17 kg) and parcel size : length is maximum 23 inch (60 cm)
* More information on thresholds can be found in the Tax map
** Deviation of these features as well as shorter transit times can be offered through another service.

4. Operational flow to deliver into GB
Step
Description
Transit 1
Buyer places order online
Day 0 2
We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for shipping
Day 1 3
We airlift parcels (or truck for EU volumes) into Europe and perform customs clearance through LTS*
EU: 1-2 days
US: 2 days
Asia: 2-4 days
AU: 2-3 days 4
Packets/ Parcels are injected into GB for delivery
3 days
* For shipments originating from outside EU customs clearance is provided by LTS UK

5. Transit times for shipping to GB
London
2-3 days
Final Mile GB Delivery
Transport to Injection Point
From EU: 1-2 days
From US: 2 days
From Asia: days
From AU: days
E2E transit times to GB
From EU: days
From US: days
From Asia: days
From AU: days