1. Structure & Flexibility
Balancing
Structure & Flexibility
To Achieve Optimal Results with Language Learners
in an
Online Environment

2. Foreign Service Institute
Kristen Walters
Distance Language
Learning Coordinator
Foreign Service Institute
U.S. Department of State

3. Case Study:
FSI’s
Distance Language Learning Program

4. Independent Study +
Mentor Guidance
DLL=

5. 65 courses 15 languages 2,000 students

6. Enrollment
68% increase over FY11

7. 84% Employees
16% EFMs/MOHs

8. What helped us to
grow?

9. What is the key to
flexibility?

10. Accessibility !

11. Compatibility
Operating Systems
Browsers
Devices

12. Availability Skill levels Course types & schedule Content access
Mentor interaction

14. Mentors Flexibility Structure
Can tailor course to student’s learning style, interest, needs
Scheduling review sessions
Structure
Hold students accountable

15. What is the key to
structure ?

16. Syllabi Student/Mentor responsibilities Defines success
Provides pacing

18. One-stop-shop for everything course-related
eHomerooms =
One-stop-shop for everything course-related

20. Define Training Goals

21. Track Progress

22. Provide Feedback

23. Attend Status
Final Grade

24. Makeups
and
Extensions

25. Communication from Administrative Staff
Questionnaires
At beginning, middle, and end of semester
Newsletters
Highlight success stories, best practices, include reminders
Pop-up Announcements

26. Feedback?

27. 70% student success rate

28. Questions?