1. CCNA Concentrations
June 24, 2008
Cisco Confidential 1

2. Situation: Global IT Talent Gap Challenge
Evolution of the Network
Time
Voice Transport
Telecommuting / VPN
Wireless
Web 2.0 Apps
Unified Communications
IP Video, TelePresence
Enhanced Security
Switching
Routing
Storage
Role of the Network Grows
Knowledge
Gap
Converged Solutions
50% of Security is secure routers.
35% of Voice is router-embedded.
Wireless is 15%
and growing
annually.
This chart shows the challenges facing our customers and partners that drive the need for certification of professional knowledge and experience and has driven the need for the new associate level tracks we are announcing.
The network and Cisco solutions continue to grow in technical complexity as they becomes the platform of convergence for multiple advanced technologies such as security, unified communications, mobility and datacenter, and demand for the workers who can plan, build and run these networks has outpaced IT talent supply worldwide.. Estimated global skills gap of 3.1 million by 2012
Knowledge of networking fundamentals is no longer sufficient. Now, network professionals must understand networking systems with integrated security, wireless, and voice capabilities.
New careers in IT are being established that are based more on complex services and architectures than network systems.
Cisco needs to be leading the charge here to provide direction and proper learning paths and resources to help our customers and partners address the gap in skilled professionals.
3.12 M Gap by 2012
Cisco Confidential

3. Forrester Consulting Findings…
In all markets, especially emerging markets, training and certification for specialized skills are in demand
80% of surveyed companies worldwide expect dedicated security role with 5 years (currently 46%)
69% expect dedicated voice role (40%)
66% expect dedicated wireless job role (36%)
To better understand future trends and advise corporations on needed job roles today and in the future, Cisco commissioned research from Forrester Research, Inc. to align our training and certification with job role-based skills for network professionals. Based on 1500 written surveys across 10 countries—emerging, transforming and mature Findings from the study support our launch of specialized CCNA Concentrations …According to the study there is a pervasive need for networking skills throughout multiple functions of current and future IT organizations.
Dedicated wireless specialists are predicted to almost double in the next five years in the global companies surveys. 2/3 of companies surveyed expect to have dedicated professionals.
Security specialists are expected to grow over 70% in the next five year—80% of the surveyed companies expect to have dedicated security professionals.
Dedicated voice specialists are expected in 69% of companies surveyed in the next five years, a growth rate of 52%.
Another part of the study focused on the importance of four-year degree and professional certifications with four year degrees only slightly more important for qualifying for jobs (51% of IT decision makers look for 4 year degrees, 49% look for certifications to ensure solid foundation ) and certifications first for performance on the job.
White paper will be available on this research at the launch on Cisco Learning Network, our new Learning community to also be announced on the same day as CCNA Concentrations
Cisco will leverage the results of the study to ensure our certification program remains relevant to the changing needs of employers looking for qualified staff for specific job functions, AND professionals wanting to upgrade their skills, and newcomers looking for a successful start to their careers in IT.
Cisco believes that job role-based certification provides employers the skilled workers they need to meet these demands and that corporations need professionals who have more than product and technology skills—they must be able to fulfill job role requirements.
Cisco Confidential 3

4. CCNA Concentrations: One Pre-Requisite Three Pathways to Success…
Requirements: Hold active CCNA Certification ( CCNA comp exam or ICND1 and ICND2 exams) and pass the corresponding CCNA Concentration exams
CCNA Security
CCNA Wireless
CCNA Voice
Cisco Learning Partner COURSE:
Implementing Cisco IOS Network Security (IINS)
EXAM: IINS
Cisco Learning Partner COURSE:
Implementing Cisco Unified Wireless Networking Essentials (IUWNE)
EXAM: IUWNE
Cisco Learning Partner COURSE:
Implementing Cisco IOS Unified Communications (IIUC)
EXAM: IIUC
In fact, CCNA is the pre-requisite for the new CCNA Concentrations.
Gives you opportunities to show students new options to build upon their CCENT, encourage to go to CCNA and beyond, leverage CCNA into other paths, show new career paths, and broaden and go beyond CCENT to CCNA and to other associate level concentrations.
Important as well for organizations that hire--The new programs will allow organizations to validate skills for the jobs necessary to run their networks, hire, develop and retain workers with sophisticated skills needed
Cisco Confidential

5. CCNA Security Cisco Confidential
Verifies an individual’s skills in the following roles:
Network Security Specialists
Security Administrators
Network Security Support Engineers
Enables installation, troubleshooting and monitoring of Cisco Security devices/technologies.
Ability to administer security policies and identify risks in networks
Serves as prerequisite for CCSP Certification
Employers hiring individuals can feel confident their staff has the skills needed to install, troubleshoot and monitor Cisco security technologies.
More than any other area, Security and risk management skills are some of the most highly sought across the network and demand is growing.
Recent CompTia study found 73% of IT professionals in mature countries identified security, data privacy, firewalls as most important skill but only 57% said their employees were proficient I these skills. 76% of IT profs. In developing countries identified security as most important, with 57% saying their professionals were proficient.
Holders with be able to recognize threats and vulnerabilities to networks and mitigate security threats.
For career starters, career switchers, career enhancers. Starters can build on foundation of R&S and specialize, R&S professionals can switch or broaden to new specialties.
Those with vendor neutral certifications or knowledge in Symantec/checkpoint can expand to training on latest Cisco security technologies Cisco,
More effective and successful in their job role—employers can now hire or add associate level skills in their security organizations to handle operating and monitoring tasks.
Trained on the latest Cisco security technologies
Will serve as pre-requisite for CCSP, for first year CCNA +SND will be accepted
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6. CCNA Voice
Verifies individual skills for SMB and Enterprise Branch job roles:
Voice Administrators
Voice Engineers
Voice Managers
Validates skills in voice applications and infrastructure concepts
Capable of performing baseline installation, configuration and maintenance tasks on Cisco VoIP
Prerequisite to Enhanced CCVP Certification
Employers hiring individuals can feel confident their staff has the ability to perform baseline installation, operating and maintenance tasks on Cisco VoIP solutions.
Response to growing demand for individuals with a strong networking background in Voice and Telephony technologies
Confirms and validates skills in voice technologies such as video and presence, and Voice/VoIP infrastructure solutions such as IP communications hardware, handsets, call manager software and voic .
Career enhancers, switchers—move from PBX or key switch domains to Cisco VoIP
Employers–lower cost associate level staff for basic installation, operating, monitoring for both commercial and enterprise network environments
Pre-req for CCVP, for first year, CCNA will be accepted
Cisco Confidential

7. CCNA Wireless Cisco Confidential
Verifies an individual’s skills in the following roles:
Network Administrators
Wireless Technicians, Support Technicians
Security engineers focused on wireless networks
WLAN project managers
Wireless Support Specialists
Configuration, implementation and support of wireless LANs, specifically Cisco equipment
Installing, configuring, monitoring and troubleshooting Cisco WLAN in SMB and Enterprise
Employers hiring individuals can feel confident their staff has the skills needed for basic wireless networking on a Cisco WLAN in SMB and enterprise networks.
Managing a wireless LAN's configuration across all access points and stations often provides the biggest challenge to network manager
The CCNA Wireless Certification recognizes the critical importance of wireless professionals
Students completing the recommended Cisco authorized training courses are provided with the information and knowledge to prepare for, configure monitor, and troubleshooting basic tasks of a Cisco WLAN in SMB and Enterprise
Enhancers, starters, switchers—broaden, switch or learn skills for specialist role with R&S platform of knowledge
Clear, long term development path for employees, workers can validate skills, offer broadening of skills to retain key talent
Cisco Confidential 7

8. CCNA Concentrations Exam Requirements
Prerequisite For All - CCNA Exam - 2 exam options
ICND1 Exam # and ICND2 Exam # OR
CCNA Composite Exam #
Multiple choice exams
90-minute duration
Available globally via Pearson VUE Test Centers
CCNA Security Exam
IINS Exam #
Introduction to Network Security Principles
Perimeter Security
Network Security Using Cisco IOS Firewalls
Site-to-Site VPNs
Network Security Using Cisco IOS IPS
LAN, SAN, Voice, and Endpoint Security Overview
Cisco Unified Communications Systems Introduction
Traditional Telephony Operations
VoIP Fundamentals
Cisco Unified Communications Manager Express Implementation
Cisco Unity Express Implementation
Cisco Smart Business Communications System Implementation
CCNA Voice Exam
IIUC Exam #
CCNA Wireless Exam
IUWNE Exam #
Wireless Fundamentals
Basic Cisco WLAN Installation
Wireless Clients
WLAN Security
WCS Administration
Cisco Confidential

9. Expanding Cisco Career Certifications on June 24, 2008
Specialty
Expert: CCIE® R&S, SANS, SP,
Security, Voice, CCDE
Professional: CCNP®, CCIP®, CCSP®,
CCVP™, CCDP®
Associate: CCNA®, CCENT
CCNA Security, CCNA Voice,
CCNA Wireless, CCDA®
Security
Unified Communications
Wireless
Storage Networking
Optical
Advanced Routing and Switching
Foundation
With this launch, we will have expanded the Associate level space, provided more options at the Associate level , and clear paths for security and voice from associate to expert level with wireless to come. In addition, we have the qualified specialists adding in-depth knowledge in specific areas on the right side of the portfolio.
Cisco Confidential

10. Global Price Increase for Composite Exams
CCNA Composite ( ) & ( )
From $150 to $250
Two exam option for CCNA certification – ICND 1 ( ) & ICND 2 ( ) remain $125 USD each
Voucher discounts adjusted for CCNA Composite exam to off-set price increase
CCNP Composite ( )
From $225 to $300 USD
Four exam option for CCNP certification – BSCI ( ), BCMSN ( ), ISCW ( ), & ONT ( ) remain at $150 USD each
CCNP Composite vouchers are not currently offered
Pricing increase will be announced at same time as the CCNA concentrations launch to bring pricing in line with market value and other IT certification exams. For Networking Academy, vouchers will be adjusted to offset the price increase as much as possible $5 average increase
Cisco Confidential

11. CCNA Concentration Launch

12. Cisco Learning Network Purpose and Benefits
Community Purpose
Create a social networking (Web 2.0) experience that empowers Cisco customers seeking knowledge, community, training, information, and support as they start or enhance their careers through Cisco certifications.
Who Can Participate?
The site is open to anyone—all customers, partners, and employees, regardless of certification level.
Business Benefits
Help reach 3 million technically qualified individuals by 2012.
Qualified professionals help our partners and customers achieve success in their own endeavors.
Ability of Cisco to co-create learning products with customers and partners.
Visit
Community of all learners—internal, external, channels, gain information, enhance their learning
Help achieve success
Blogs, postings, sharing information on training, co-create learning products, community

13. Cisco Concentrations - Master the language that connects the world
Meets the current and future needs of both employers and employees
Availability of CCNA Concentration Exams:
CCNA Voice – June 24, 2008
CCNA Security - June 24, 2008
CCNA Wireless – July 25, 2008
Program information:
Important to note that Voice and Wireless exams will be available day of launch, wireless the next month on July 25th
Cisco Confidential