1. This is the prescribed textbook for your course.
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2. Part B: Working in Teams
Chapter 3
Contributing to work teams
Chapter 4
Providing leadership
Chapter 5
Organising and managing meetings

3. Contributing to Work Teams
Topics Discussed: Chapter 3
What is a work team?
Models of team development
Team roles
Team meetings
Planning
Decision making in teams
Evaluating team progress and outcomes

4. What is a work team?
A work team is a group of people who work together to achieve a common goal
Types of work teams
Routine work team
Self-managed team
Informal team
Project team

5. Stages of team development
Forming: Awareness
Storming: Conflict
Norming: Cooperation
Performing: Productivity
Adjourning: Separation
Based on Tuckman’s theory, 1965 in ‘Developmental sequences in small groups’, Psychological Bulletin, 63, pp. 384–99

6. Team roles: Types of work wheel
Margerison-McCann Types of Work Wheel

7. Team roles: Team role preferences
Reporter-advisor
Creator-innovator
Explorer- promoter
Assessor-developer
Thruster- organiser
Concluder-producer
Controller-inspector
Upholder-maintainer

8. Team roles: Task and maintenance roles
Initiating
Summarising
Clarifying
Information giving and/or seeking
Encouraging
Calming
Observing
Conciliating

9. Team Meetings Teams meet to: Share information
Plan and organise work activities
Make decisions
Support each other
Review work practices
Undergo training

10. Meeting roles Team leaders: Team members:
Promote and manage discussion
Encourage participation
Keep the discussion on track
Team members:
Contribute to the group processes
Respect and value the cultural diversity of the team
Interact assertively

11. The Planning Process Steps in the planning process:
Identify the problem
Agree on a goal
Establish the criteria
Identify the issues
Identify resources
Develop options
Decide on a strategy
Plan the action to be taken
Establish a contingency plan
Set up a feedback process

12. Decision making in a Team
Informal discussion
Brainstorming
Criteria to rank options
Consensus
Voting
Weigh against consequences

13. Evaluating team progress and outcomes
Consulting the team
Step 1: Develop rules about the information
Step 2: Decide on the issues/processes that will provide useful feedback
Step 3: Develop mechanisms for collecting information