1. Brigham Young University Alumni Chapter Essentials
The Critical Building blocks necessary for a successful alumni chapter

2. Enter To Learn Go Forth To Serve

3. WHY ARE YOU HERE?

4. People Before Programs
The goal of recruiting volunteers is not to fill positions but, first and foremost, to help them find their strengths and help them find a place to learn, serve, and grow.

5. HOW TO BUILD AN EFFECTIVE TEAM
The Chapter T.E.A.M.
HOW TO BUILD AN EFFECTIVE TEAM

6. TEAMWORK…
The building blocks that help sustaining positive teamwork are many, here are a few:
Shared vision and goals
Synergy
Planning with a purpose
Respect
The ability to work together to make a decision
Example of the BYU Constituency Groups - Management Society, Cougar Club etc.

7. TEAMWORK The teams that have problems have individuals that:
Focus on personal power and not serving the group
Focus on pet projects and lose site of the mission of the program
Bring negativity to the group and the projects.

8. TEAMWORK
Positive people bring positive experiences and will draw a team that will creates successful events!

9. TEAMWORK HOW ARE YOU DOING?
Think about each team member and what they bring to the team…
Positive Aspects:
Negative Aspects:

10. Building a BYU Alumni Chapter Board From BYU Chapter Pedia
The success of any team is to find the right people:
What is your vision?
What kinds of activities do you want to have?
What is your structure?
What positions are you required to fill? (These positions can be found on pages 11 through 14 of the Chapter Handbook).
What additional positions would you like to have on your board? (i.e. PR specialist, sports specialists, performing arts specialists, speakers, etc).
When considering who should fill these positions:
Identify the skill sets and passions of people you know; what are their interests? (i.e. careers, mentoring, event planning, relationship building, service, fundraising, sports, music, etc.)
Try to match their interests with your needs.
People are much more likely to excel in their service when they are passionate about their assignment.

11. Building a BYU Alumni Chapter Board- Continued From BYU Chapter Pedia
What is the time commitment?
When do you have meetings, events etc.
Be Diverse
Include people from different generations, single, married, different occupations, recent graduates, retires, people from different stakes
Be Willing to Ask For Help
In general, people who want to be involved won’t offer to help until they are asked.
Don’t assume someone will turn down the position; more people are willing and ready to help than you would expect.
Ask a busy person!
Who to ask?
Anyone and everyone!
You can’t G-E-T if you don’t A-S-K!

12. Building a BYU Alumni Chapter Board- Continued From BYU Chapter Pedia
Be Specific!
“It’s a lack of clarity that creates chaos and frustration. Those emotions are poison to any living goal.” Steve Maraboli
Every board member should be given:
A specific job title
A job description; this should include a layout of what is expected of them
Details about the time commitment
Adequate training in regards to their specific tasks
Ample appreciation for everything they are willing to do

13. McClelland’s Human MOTIVATIONAL THEORY
Achievement
Drive to succeed
Affiliation
Desire for Interpersonal Relationships
Three identified motivators… All three are present in each person, but one motivator will dominate
Power
Need to Influence the Behavior of Others
Information adapted from Sue Vineyards Volunteer Management Series, Marlene Wilsons book The Effective Management of Volunteers
More info can be found on this theory at:

14. McClelland’s Human MOTIVATIONAL THEORY
When we understand our volunteers and what is the best way to motivate them, we can help them become successful. We can also plan for the best way to recognize them.

15. The Affiliation Motivated Person
“I learned to fly so I could take friends for rides!”
Positive Framework
Likes to make friends
Likes to have a personal relationship with people
Likes to get involved with group projects
Works most easily with people they know well
Needs to be perceived as a “good” person
Needs to be liked
Wants to keep people happy
Seeks socialization opportunities

16. The Achievement Motivated Person
“I learned to fly so I could enter races!
Positive Framework
Needs specific goals to work toward
Works well alone
Sticks to tasks until completed
Needs feedback
Seeks responsibility
Likes to problem solve
Needs tangible rewards
Needs specific parameters set to measure success.

17. The Power-Oriented Person
“I learned how to fly so I could teach others how to fly!”

18. The Power-Oriented Person
Needs to impact and influence others
Can work alone or with a group
They have ability to influence people
Can respond to needs of people or programs
Keeps an eye on overall goals of agency
Responds to titles that denote authority
Will seek and accept position of authority and responsibility
Is persuasive
Positive Framework

19. Determine Motivation of YOUR Volunteers
Identify each member of your TEAM and their motivation.

20. TRAINING VOLUNTEERS IS THE KEY!
What training did you get from the person who asked you to serve?
What training do you have to work with volunteers?
How do you support those that you work with?
What are the strengths of each person?
BE CONSISTENT!
Regular meetings SAME TIME EACH MONTH
Always have an Agenda
Regular Communication

21. The Power of Recognition
Recognition is an on-going activity through which people express their appreciation for each other’s value and contributions.

22. The Power of Recognition
DELIVERY GUIDELINES:
SINCERE
TIMELY
PERSONALIZED
SPECIFIC
ACCURATE
APPROPRIATE

23. Creative Recognition Ideas
AFFILIATION MOTIVATED PEOPLE
ACHIEVEMENT MOTIVATED PEOPLE
POWER MOTIVATED PEOPLE

24. THE POWER OF DELEGATION
Be Willing to Delegate!
“The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it!” ~Theodore Roosevelt
Make assignments, delegate responsibilities, and give them decision-making authority.
As long as members have a clear understanding of your vision and their responsibilities, you can give them the ball and let them run with it.
Get people involved as soon as possible, this will help them feel like a contributing member.
If you have staffed your board with responsible people, they will do a great job!

25. Organize ONE minimum activity in each area
TRUE BLUE CHAPTER
1. Student Engagement Y
2. Alumni Engagement Y
3. Replenishment Grants Y
4. Enlarge the Spirit of the Y
Organize ONE minimum activity in each area

26. ALUMNI PARTICIPATION WHAT DO YOU DO? HOW DO YOU DO IT?
Regular Activities
Blast
Social Media
Rep the Y Cards
HOW DO YOU DO IT?
Encouraging Interaction
Regular Posts
Games
Prizes

27. LEADERSHIP TRANSITIONS What is your structure?

28. THE TEAM: How to Build and Keep Volunteers
Duane D. Oakes Faculty Director Center for Community & Civic Engagement
Duane D. Oakes
Arizona Phoenix, Chapter Chair
BYU Alumni Association