Download presentation
Presentation is loading. Please wait.
1
Chapter 1 Communication Overview
Introduction to Communications Applications
2
“Few things can help an individual more than to place responsibility on him, and to let him know that you trust him." -Booker T. Washington
3
Building Responsibility
Build responsible communication skills by using ethical, clear messages Both verbal and non-verbal communications have impact
4
"Ethics: A person's sense of right and wrong."
What are Ethics? "Ethics: A person's sense of right and wrong."
5
The Foundation for Good Communication - Values
Three essential elements Good, ethical person Communicate constructively Care about your audience
6
Major Parts of Communication Process
The four major parts of communication are: Sender Message Receiver Feedback
7
The Communication Model
Sender (transmits message) Message (words, body language and symbols that convey an ideas) Receiver (interprets message) transmits feedback through words, body language and symbols
8
Communication Model Context Context Physical environment
FEEDBACK Facial expressions, eye contact, Body language, questions Context Physical environment Climate Context Physical environment Climate MESSAGE Word, tone, gestures, Facial Expressions
9
What are Responsibilities of the Sender?
Think before you speak Articulate your words Watch the receiver
10
What are Responsibilities of the Receiver?
Ask questions Learn about issues and people Relate to their background
11
Barriers to Communication
A responsible communicator works to eliminate barriers or road blocks A C E E S Attitudinal Cultural Educational Environmental Social
12
Stereotyping Stereotyping
Labeling people based on their group and a preconceived idea
13
Non-Verbal Communication
Body Language Facial Expressions Symbols
14
A symbol is anything that stands for an idea.
Possessions Clothing Signs Gestures Common = goodbye, hello, no, yes, I don’t know, peace –4 U
15
Forms of Communication
Conversation with yourself = Intrapersonal One-on-one communication = Interpersonal Communicating with more than one = Group
16
Forms of Communication
Television, Internet, radio = mass media Art of studying public speaking = rhetoric or oratory Another name for a speaker = orator
17
Aristotle’s Three Types of Appeals
Logical appeal = sequence in organization and analysis Emotional appeal = strikes a chord Ethical appeal = natural honesty Where might you find each kind?
Similar presentations
© 2025 SlidePlayer.com. Inc.
All rights reserved.