1. QUALITY IMPROVEMENT FINAL QUARTERLY COLLABORATIVE WORKSHOP
[insert referral network name]
[insert workshop date]
Final QI Workshop

2. AGENDA 8:45 Registration 9:00 QI Aim 1, 2 & 3 review & discussion
10:15
Tea Break
10:30
QI Aim 4 & 5 review & discussion
11:20
Future QI Priorities Discussion
11:45
Action Plan Introduction
12:30
Brainstorm of QI Commitments
13:00
Lunch
14:00
QI Action Plan Development
16:00
16:15
Workshop/QI Program Closing
Final QI Workshop

3. WORKSHOP OBJECTIVES
Examine QI as a group to visualize & critically assess progress 1
Hear updates from QI teams 2
Define future QI priorities 3
Create a QI action plan to carry the QI work into the future 4
Final QI Workshop

4. WORKSHOP INTRODUCTION
Session Objectives
Introductions
Briefly review QI basics
Final QI Workshop

5. INTRODUCTIONS Facilitators Referral Network [insert name]
[insert position]
Let’s take a minute to go around and introduce yourselves!
Who is leading referral work at your organization?
Please share one to two of the services you provide
Final QI Workshop

6. REVIEWING THE QI AIMS, DATA & CHANGE PACKAGES ONE-BY-ONE
We are now going to review data & hear updates from QI teams for each QI aim together. For each QI aim we will do the following before moving onto the next QI aim:
Review & critically analyze the QI data for that QI aim
Receive updates from the QI team for that QI aim
Lets begin with QI aim 1!
ACTIVITY
Final QI Workshop

7. QI AIM 1 REVIEW & DISCUSSION
Session Objective
Critically review at data for QI Aim 1
Receive an update from QI Team 1
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8. AIM 1: [insert aim]
[INSERT RUN CHART]

9. QI TEAM 1 UPDATES ?
How many times has your QI team met since the last QI workshop?
Please give a brief summary of what you discussed and the meeting outcomes ? ?
Are there any challenges or QI team changes you would like to discuss or propose?
Final QI Workshop

10. QI AIM 2 REVIEW & DISCUSSION
Session Objective
Critically review data for QI Aim 2
Receive an update from QI Team 2
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11. AIM 2: [insert aim]
[INSERT RUN CHART]

12. QI TEAM 2 UPDATES ?
How many times has your QI team met since the last QI workshop?
Please give a brief summary of what you discussed and the meeting outcomes ? ?
Are there any challenges or QI team changes you would like to discuss or propose?
Final QI Workshop

13. QI AIM 3 REVIEW & DISCUSSION
Session Objective
Critically review data for QI Aim 3
Receive an update from QI Team 3
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14. AIM 3: [insert aim]
[INSERT RUN CHART]

15. QI TEAM 3 UPDATES ?
How many times has your QI team met since the last QI workshop?
Please give a brief summary of what you discussed and the meeting outcomes ? ?
Are there any challenges or QI team changes you would like to discuss or propose?
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16. Take 15 minutes to help yourself to tea
TEA BREAK
Take 15 minutes to help yourself to tea
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17. QI AIM 4 REVIEW & DISCUSSION
Session Objective
Critically review data for QI Aim 4
Receive an update from QI Team 4
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18. AIM 4: [insert aim]
[INSERT RUN CHART]

19. QI TEAM 4 UPDATES ?
How many times has your QI team met since the last QI workshop?
Please give a brief summary of what you discussed and the meeting outcomes ? ?
Are there any challenges or QI team changes you would like to discuss or propose?
Final QI Workshop

20. QI AIM 5 REVIEW & DISCUSSION
Session Objective
Critically review data for QI Aim 5
Receive an update from QI Team 5
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21. AIM 5: [insert aim]
[INSERT RUN CHART]

22. QI TEAM 5 UPDATES ?
How many times has your QI team met since the last QI workshop?
Please give a brief summary of what you discussed and the meeting outcomes ? ?
Are there any challenges or QI team changes you would like to discuss or propose?
Final QI Workshop

23. QI PRIORITIES DISCUSSION
Session Objective
Discuss and define the priority areas for QI moving forward
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24. FUTURE QI PRIORITIES ?
What priority areas should the referral network focus on for QI work moving forward?
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25. ACTION PLAN INTRODUCTION
Session Objective
Learn the objective and components of an action plan
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26. ACTION PLAN INTRODUCTION?
What is an action plan and why is it used?
An action plan is a document that clearly describes the steps needed to reach a specific goal ?
Can we create an action plan for QI?
Yes! An action plan can be a helpful tool to outline the activities and resources required to meet any goal (including QI!) and assign specific roles to stakeholders to increase accountability
Final QI Workshop

27. ACTION PLAN COMPONENTS
Action Step or Commitment
By Whom
What needs to be done?
What partner or type of RN member will do the action?
By when or Frequency
Resources or Support Needed
Resources or Support Available
What additional resources or support are needed to carry out the action?
By what date or how frequently will the action be done?
What resources or support are already available (financial, human or other)?
Communication Plan
Potential Barriers or Resistance
Who should be informed about/be involved with this action?
What issues might prevent this action from occurring?
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28. HOW CAN AN ACTION PLAN BENEFIT OUR QI WORK?
An action plan is valuable because it:
Is a statement of commitment by the referral network to carry the QI work forward
Clearly details how QI will be continued, including what actions will be taken, by whom and what resources are needed to do that
Increases accountability of the stakeholders included in a plan to carry out their commitments
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29. ACTION PLAN FOR QI ?
How can the referral network use an action plan for QI?
An action plan for QI will document:
The QI-related activities the referral network will commit to carrying out beyond the initial QI program
The resources needed to ensure those activities occur
A timeline for when the activities will take place
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30. BRAINSTORM QI COMMITMENTS
Session Objective
Work individually or with a partner to brainstorm ideas for QI commitments to be included in the QI action plan
Final QI Workshop

31. WHAT IS A QI COMMITMENT?
A QI commitment is an activity an individual referral network member, or their organization, pledges to doing to assist the referral network to meet its QI goals informed by the QI priority areas
Example: ‘As the QI team leader, I will continue to organize QI meetings every month’ ?
Who can think of another example of a QI commitment?
Final QI Workshop

32. BRAINSTORMING QI COMMITMENTS
We are now going to think individually, or in pairs, about the commitments we are willing to make to QI, keeping in mind the referral network priorities discussed previously and what will be needed to make progress in those priority areas.
Take 15 minutes to develop 3-4 QI commitments that you will contribute during the QI action plan development process
ACTIVITY
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33. Please be back in one hour
LUNCH BREAK
Please be back in one hour
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34. QI ACTION PLAN DEVELOPMENT
Session Objective
Work together as a RN to develop the QI action plan
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35. QI ACTION PLAN DEVELOPMENT
We’re now going to start putting together our QI action plan. When the action plan is complete, it will tell us:
The QI-related activities the referral network will commit to in the future
The resources needed to ensure those activities occur
A timeline for when the activities will take place
We’ll use an action plan template to guide our discussion
Final QI Workshop

36. QI ACTION PLAN TEMPLATE
Action Step
By Whom
Frequency
Resources Available
Resources and Support Needed
Potential Barriers or Resistance
Who Needs to be Communicated With
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37. QI ACTION PLAN DEVELOPMENT?
What referral network member will take the lead for the action plan?
The responsibilities of the action plan lead will be to: 1 2 3
Maintain the master copy of the action plan
Inquire about action plan progress during referral network meetings
Make updates to the master action plan as needed
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38. Take 15 minutes to help yourself to tea
TEA BREAK
Take 15 minutes to help yourself to tea
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39. Workshop Closing
Session Objective
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40. NEXT STEPS
Continue making referrals and working towards the QI aims and action plan
Continue meeting with your QI teams
Attend Regular Referral Network Monthly Meetings
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41. CLOSING REMARKS Session Objectives Answer any final questions
Review today’s discussion
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42. ? ? Who can summarize what we did today and why?
Who would like to share something new they learned today?
Final QI Workshop

43. Thank you for your attention and participation!
Final QI Workshop