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Instructor: Çağrı Topal

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1 Instructor: Çağrı Topal
BA 4216 Cross-cultural Studies in Organizations Introduction and Culture Course syllabus available at Instructor: Çağrı Topal

2 Relevance Culture as shaping managerial and organizational practices
Cultural diversity based on differences in education, occupation, hometown, social class, and gender

3 Objective Developing a critical understanding of the implications of different national cultures for business and management practice in domestic and international markets Improving teamwork and presentation skills

4 Outcomes Understanding the global context of cross- cultural management, influence of different religious and cultural characteristics on management, role of cross-cultural communication in business, leadership, motivation, negotiation, conflict management, and human resource management across cultures, ethical issues in cross-cultural settings, and ethnocentric business practices Improving teamwork and presentation skills

5 Readings Mixed readings from relevant textbooks
Textbooks on cross-cultural management available from the library Long cases from Martin J. Gannon, “Understanding Global Cultures”, 3rd and 4th editions Short cases to be distributed in class

6 Assessment-1 Midterm 1 20% Midterm 2 20% Case quizzes 30%
Case presentation and report 15% Group participation 10% Individual participation 10% Total %

7 Assessment-2: IMPORTANT
Grades and notes are final and not subject to change. No individual request for additional study for raising a grade will be accepted. No non-academic criteria such as that you are working outside, that this is your last semester, and that this is your only course will be considered in grading.

8 Lecture and participation
Key points and examples by the instructor Discussion in the groups of two or three or four students General class discussion Students’ questions and critiques Do not write the name of an absent student on the group/case participation sheet and lose all participation points

9 Midterms Two conceptual exams (November 2 and November 23)
Closed-book and closed-notes Multiple-choice, fill-in-the-blank, true-false, short- and long-answer questions Make-up essay exam only if applied within one week after the exam with documentation No make-up for group or individual participation studies in the class

10 Case presentation and quiz
Ten cases Each presented by a group of two or three students 40 minutes for the presentation and 20 minutes for the discussion Go beyond the case and do your own research on the business conduct Allocated on a first come-first served basis See the case guide Quiz for each case (do not be late and not leave early not to get a zero mark)

11 Case report Report only on the case presented-3 pages
Typed in appropriate format (see the syllabus) Not the analysis of the case Explanation of the group preparation process Group grade One point penalty for each day of late submission

12 Civility Be in class on time Turn your cellular phones off
Turn your laptops off Avoid engaging in side conversations Use an impersonal professional language See the instructor if you need special arrangements

13 Grading Percentage Course Grade Coefficient 90-100 AA 4 85-89 BA 3.5
BB 3 CB 2.5 CC 2 DC 1.5 DD 1 FD 0.5 49 and below FF 0

14 Code of ethics and regulations
Make yourself familiar with the university’s code of ethics and regulations

15 Questions Questions Concerns

16 Culture Kluckhohn (1962): ‘culture consists of patterned ways of thinking, feeling and reacting, acquired and transmitted mainly by symbols, constituting the distinctive achievement of human groups, including their embodiments in artefacts; the essential core of culture consists of traditional (i.e., historically derived and selected) ideas and especially their attached values’

17 Culture Triandis (1972): the subjective perception of the human-made part of the environment including the categorization of social stimuli, associations, beliefs, attitudes, roles, and values that individuals share

18 Culture Hofstede (1980): culture consists of shared mental programs that control individuals’ response to their environment Human nature: Universal characteristics Groups: Culture Individuals: Personality

19 Culture Group phenomenon Shared Learned Enduring
Powerful influence on behaviour Systematic and organized Largely invisible Normal

20 Culture natural and correct vs. unnatural and incorrect
universal validity in-group vs. out-group

21 Culture It’s like water surrounding the fish
Culture does not necessarily result in the same behaviour in all individual members but signals the same meaning every time Similar values might exist in different cultures with different priorities


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