1. Lunch and Learn Session 3
Troubleshooting
Lunch and Learn
Session 3
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2. Welcome! Thank you for joining us. Let us introduce ourselves.
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3. Agenda Common Installation issues Common cFactory issues
Common DataDriver/DataSheet issues
cFactory Logfiles
How To Quick Reference Slides
Debugging a Component
Debugging Tests in Test Plan
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4. TurnKey Support Knowledgebase
navigate to Customer Support
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5. Common Installation Issues
Permissions – minimum permissions required; install as admin
Hardware/Software configurations - 6GB memory required
ALM patches – make sure they’re the latest for your ALM version
Enable Excel Macros
UFT Setting – “Allow other HP products to run tests and components”
Register ALM instance
Configure application correctly
Use the correct browser add-ins for Chrome, Firefox, and IE
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6. Common cFactory Issues
Steps out of order – be sure to run Object Identification Script
Missing AA – remember to connect to ALM
Cannot create components – missing Altova software
cFactory in use by multiple users on a single system or licenses not available
Use of correct UFT add-ins
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7. Common DataDriver Issues
Setting up DataScenario
Using parameter descriptions
Missing DataSheet tab
Invalid Sheet Name
Missing user-defined fields
Deleting “New Scenario” button & how to fix it!
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8. cFactory Log File
Tks_logfile.txt can be found by typing %appdata% in an Explorer search window and then going to the directory TKSLogs on the VM or client system where they are running.
The full path and filename is c:\Users\<nameofuser>\AppData\TKSLogs\Tks_logfile.txt).
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9. Demo How to Debug a Component How to Debug a Test Case from Test Plan
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10. Quick Reference Guides
How to Debug a Component
How to Debug a Test Case from Test Plan
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11. Debugging a Component Open the component
Put a breakpoint on the automation step from which you want to start testing
Layer UFT on top of application screen to be tested
Enter the data
Click “Run from Step” under Automation
Step through the automation
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12. Debugging Tests in Test Plan
Parameters Tab - Select test and set the DataScenario parameter to match the one in the DataSheet
Save the datasheet to the local file system
Start the test using the run icon (“triangle button”)
From Run or Debug Test menu, select the components you want to run in Debug Mode
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13. Other Notable Items
You cannot save a component if any of the parameters are colored red – these must be fixed.
When using OutputToSheet_TKS Keyword the input value called “SheetColumnName” should be a constant value and should match the name of the Output Parameter.
Refresh after every change you make in ALM! It is essentially your “Save” button.
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14. Other Notable Items, Cont’d.
When iterating components in a test case, make sure you add one more iteration than the number of iterations that you want to perform. The extra iteration is to exit the iteration group within the DataSheet.
Before closing a datasheet, make sure you save, upload and refresh first.
Make sure you regularly clear out the local Temp directory in order to keep your VM in good working order (c:\Users\Melissa\AppData\Local\Temp)
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15. Questions??
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