1. ©Brooks & Procter 2017

3. …….
the learned patterns of perception, values, and behaviors shared by a group of people
dynamic, heterogeneous, learned
determined by climate, geography and history
the way people think, act and feel
©Brooks & Procter 2017

5. Personality
Culture
Human nature
©Brooks & Procter 2017

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8. Visible Behaviors Hidden Values Attitudes Beliefs
©Brooks & Procter 2017

9. Behavior, Dress, Art, Music, Food, Rituals
time orientation, touch, emotions, space orientation, status,
problem solving, decision making, friendship, risk, hierarchy,
fate, change, formality/informality, competition, cooperation
©Brooks & Procter 2017

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16. Andrea Brooks & Associates Andrealbrooks@gmail.com Alisha Procter
Procter Consulting Agency
©Brooks & Procter 2017

17. BOOKS Interested in Learning more about Intercultural Communication?
Experiencing Intercultural Communication: An Introduction by Martin and Nakayama
Cultural Intelligence: A Guide to Working with People from Other Cultures by Brooks Pederson
Riding the Waves of Culture by Fons Trompenaars and Charles Hampden-Turner
Culture’s Consequences by Geert Hofstede
Interested in Learning more about Intercultural Communication?
BOOKS
©Brooks & Procter 2017

18. Podcast BBC Series: Who on Earth are we?
©Brooks & Procter 2017

19. Courses
Certificate in Intercultural Studies at The University of British Columbia, Vancouver, B.C., Canada
Intercultural Communication Institute, Portland, Oregon, USA
©Brooks & Procter 2017