1. WORKPLACE BEHAVIOR MODULE
DIVERSITY
SEXUAL HARASSMENT
WORKPLACE VIOLENCE
WORK ETHICS
TEAM MEMBER TRAINING
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2. Workplace Violence
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3. WORKPLACE VIOLENCE (K) different aspects of workplace violence.
(C) that workplace violence has numerous causes that impact the company and employees.
(C) that if warning signs that lead to workplace violence are recognized, action can be taken to prevent some incidents.
(C) Comprehend that employees must report other employees to diffuse violent situations in the workplace.
(C) that employees must document the correct information to respond properly to workplace violence.
(C) that properly recognizing and reporting workplace violence threats protects company resources and employees.
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4. The Calm Before the Storm
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5. CAUSES OF WORKPLACE VIOLENCE
Rigid, authoritarian style of management
Insensitive terminations
Pressure for increased productivity
Psychological instability
Lack of individual responsibility
Unstable economy
Widespread job layoffs
Obsessive love affairs
Domestic disputes
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6. WARNING SIGNS
A potentially violent employee may exhibit some of the following behaviors:
Is argumentative.
Does not cooperate with others.
Tends to be a loner.
Has difficulty accepting others.
Blames others for problems.
Depends on the job for higher self-esteem.
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7. WARNING SIGNS (CONT) May display changes in work patterns.
Lowered productivity.
Frequent absences and tardiness.
More on-the-job accidents.
Extreme and bizarre behavior.
Depression.
Drug/alcohol use.
Has history of violence.
Displays unusual interest in weapons.
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8. CATEGORIES OF THREATS
DIRECT
HIDDEN OR VEILED
CONDITIONAL
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9. ITEMS TO DOCUMENT Where did the threat occur?
When did the threat occur?
Who witnessed the threat?
What was said?
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10. RECOGNIZING AND REPORTING
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11. SITUATIONS
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12. WORKPLACE VIOLENCE (K) different aspects of workplace violence.
(C) that workplace violence has numerous causes that impact the company and employees.
(C) that if warning signs that lead to workplace violence are recognized, action can be taken to prevent some incidents.
(C) Comprehend that employees must report other employees to diffuse violent situations in the workplace.
(C) that employees must document the correct information to respond properly to workplace violence.
(C) that properly recognizing and reporting workplace violence threats protects company resources and employees.
3-12