1. HubTalk: moving forward with Office 365 and Skype for Business
Microsoft 2016
8/1/2018 9:27 AM
THR3043R
HubTalk: moving forward with Office 365 and Skype for Business
Thomas Poett
Business Unit Leader Skype for Westcon UCC
(MVP Office Server and Services)
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Introduction Work with Unit Leader SfB Bad Wiessee, Germany
Meet Booth Number (2348) Integrated Research
Work with
Unit Leader SfB
@thomaspoett
Bad Wiessee, Germany
Hobby: Paragliding
MVP since 2012
+ Microsoft SfB
Elite Team
westcongroup.com

3. Agenda Office 365 with On-Premise vs. Hybrid
Cloud PBX with PSTN Connectivity via Skype For Deployment On-Premise
Cloud PBX with PSTN Calling Service
Cloud PBX and Cloud Connector with PSTN Connectivity via PBX or SIP Trunk
Call Flows/ Routing with Cloud PBX
Roadmap, Conclusion and Discussion

4. Be prepared for both pitches
CHANGE YOUR MIND
Unified Communication and PBX are still differently understood in most heads of IT vs. PBX departments!
Be prepared for both pitches

5. Office 365 with On-Premise vs Hybrid

6. Skype for Business PSTN Calling Options
8/1/2018 9:27 AM
Online
Hybrid
On Premises
Cloud PBX in Office 365
PSTN services provided by Microsoft
Users hosted in Office 365
Customer PSTN services integrated on-premises
End-user features & customer PSTN services integrated on-premises
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Cloud PBX Partner Opportunities
Skype for Business
8/1/2018 9:27 AM
Cloud PBX Partner Opportunities
Applications
Devices
Services
Consulting
Connectivity
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Deployment Risks and focus (On-Premise)
Partner (Risk):
Installation (complex HA)
knowledge SQL,
Firewalls
GEO Deployments Pools & Edge
Advantage:
Keeping on-premise Features like: RGS, Call Park, Policies
Customer (Risk):
Operation
Maintenance
Cus
Split User config

9. O365 Cloud PBX with on premises PSTN Connectivity
On-Premises PSTN Connectivity with on-premise Topology
Users of a domain are split between using on-premises and Online
On-Premise deployment configured to seamlessly interoperate with Cloud PBX
Strategic for getting customers moving users to Office 365
On-Premises PSTN Connectivity with PBX or SIP Trunk and Cloud Connector
Cloud PBX option for locations where we don’t yet offer native PSTN Calling
Min Topology and Call-Connected Appliances will be simple approaches
Removes barriers for customers to home more users to Office 365

10. TRADITIONAL DEPLOYMENT Cloud PBX with PSTN Connectivity via Skype for Business On-Premise

11. Hybrid: Cloud PBX and SfB Server On-Premise
Cloud PBX call management in Office SfB Server
Keep existing PSTN contracts
Leverage SfB Server functionality
Integration with on-premises PBX
Integration with Contact Center Applications
Enterprise telephony features…
Video for meeting room solutions…
Office 365
Cloud PBX
PSTN
PSTN
Edge
Active Directory
AD FS Proxy
(optional)
AD FS (optional)
AAD Sync
Front-End
Customer
premises
Applications
Skype for Business Server
SBC / Gateway
Customer PBX
Next Step: replacement of PBX
On-Premise

12. Thoughts
Skype For business 2015 (Enterprise Edition or Standard Edition)
On-Premise feature only are all available
Skype For Business Hybrid Organization configured (move users, Meeting Broadcast, …)
Large scale Mediation/ SBC deployment possibly
Other calling service on-premise can be integrate
Not yet ready for Cloud Connector Migration

13. CLOUD ONLY Cloud PBX with PSTN Calling Service

14. Online: Cloud PBX & PSTN Calling only…
Cloud PBX call management in Office 365
Microsoft PSTN Calling Plan
QoS enabled Express Route
Centralised admin in Office 365
No requirement for on-premises hardware
Cloud PBX features
Automatic server patching
Office 365
Cloud PBX
PSTN
PSTN
Express Route
Internet
Customer
premises
Customer PBX
Online

15. Thoughts Depends on size, location and local availability
Easy to deploy and zero cost on maintenance
Challenge:
Local PBX/ Contact Center App
Analog/ e.g. Escalator/ Door Opener
FAX
And many more

16. BEST OF BREED Cloud PBX and Cloud Connector with PSTN Connectivity via PBX/ SIP Trunk

17. Hybrid: Cloud PBX Cloud Connector Edt/ PSTN
Office 365
Cloud PBX
Cloud PBX call management in Office 365
Keep existing PSTN contracts
No SfB server - leverage Microsoft CCE
Centralised Admin in Office 365
Integration with or replacement of on-premises PBX
Cloud PBX features
*CCE is a Microsoft software package
PSTN
PSTN
Mediation
Edge
Domain Controller
Store
Min
Top 1
Express Route
Customer
premises
Microsoft Cloud
Connector Edition (CCE)*
SBC / Gateway
Customer PBX
Hybrid CCE

18. Cloud Connector w. CCE Appliance (multi site)

19. Thoughts No on premises Skype For Business Deployment
Qualified PBX/Trunk or qualified SBC/Gateway
Hyper-V environment necessary in DMZ
Max. 500 concurrent session per CCE and up to 4 CCE per Pool
Available with Appliances (good for small to medium deployment), HA with appliances is difficult to deploy
Can fully be integrated with all On-Premise Voice Applications

20. Call Flows & Routings Cloud PBX + Cloud Connector Edition

21. Call Routing Summary Inbound call flow Outbound call flow
User’s Direct Inward Dial (DID) number terminates at PSTN gateway or PBX
Call is routed to on-premises Skype For Business deployment
User’s Active Directory object indicates a different deployment locator
Request is proxied through on-premises Edge proxy to Skype For Business Online
Invite is routed to end user’s logged-in endpoints
If accepted, media is routed either locally or through the company’s Edge Server or firewall
If rejected, media is routed to Cloud PBX Voice Mail
Outbound call flow
User instantiates a PSTN call
Client normalizes number and sends invite to home server
Voice policy enforcement and call authorization is performed on-premises
Call is routed to PSTN via Mediation Server

22. Configure Users for CCE
Set-CsOnlineUser
Set-CsUser -Identity UserCanada - HostedVoic $true -OnPremLineURI tel: EnterpriseVoiceEnabled $true
Cannot use: Set-CsUser on-premise cmdlet
Create/ modify Office 365 online User

23. New-CsHybridPstnSite Set-CsUserPstnSetting -HybridPstnSite
CCE PSTN site and user association
New-CsHybridPstnSite Set-CsUserPstnSetting -HybridPstnSite

24. CCE with SBC based call routing
Central (single site) CCE with SBC no HybridPstnSite required SBC acts a call router

25. Roadmap, Conclusion & Discussion

26. Discuss with your customer why CloudPBX/ CCE and selling a PBX not UC!
Roadmap, Conclusion & Discussion
Cloud first by mid of 2017!
Discuss with your customer why CloudPBX/ CCE and selling a PBX not UC!

27. Let’s discuss the last minutes of this session together 
Consulting Thoughts
MIX it where possible
Keep migration roadmap in mind
CCE + Calling Service
SfB On-Premise + Calling Service
Avoid On-Premise SfB if you other options
CCE can handle local PBX and analog with SBC
Let’s discuss the last minutes of this session together 

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8/1/2018 9:27 AM
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© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

29. Meet me @ Booth Number (2348) Integrated Research
Thank you so much for your attendance
Have a great 2016
Meet Booth Number (2348) Integrated Research
@thomaspoett