1. Presentation to the Portfolio Committee on Justice and Constitutional Development Adv Lawrence Mushwana Public Protector of the Republic of South Africa
04 August 2009

2. Contents 2 1. Over of the OPP 2. Appointment of the Public Protector
3. Hand over plans
3.1 Written Report
The status report of the OPP as in 2002
Interpretation of the constitutional mandate
Strategic management from 2002 to 2009.
Organisational structure 2

3. Contents 3 3.1.5 Financial management and accounting
International profile
Summary of all special and formal reports.
4. Challenges
5. Lessons
6. How the Committee can provide support to OPP
Priority issues to deal with 3

4. 2. Overview Of The Office Of The Public Protector
2.1 OPP was instituted by the provisions of the interim Constitution of
st Public Protector, Adv S A M Baqwa took office on 1 October
nd Public Protector – Adv M L Mushwana appointed 23 October
Term of 2nd Public Protector ends 23 October 2009 4

5. Appointment Of The Public Protector
2.5 President appoints the Public Protector on the recommendation of the National Assembly by supporting vote of at least 60%
2.6 Amendments to the Public Protector Act provided for the appointment of a Deputy Public Protector
2.7 Adv M T Shai appointed Deputy Public Protector for a renewable term of seven years on 01 December 2005. 5

6. 3. Hand Over Plans 3.2 Hand over-integrated method comprising
3.1 Term ends October 2009
3.2 Hand over-integrated method
comprising
Detailed written report (Copy will be given to Speaker), and
Verbal handover (relay race type)
including DVD 6

7. 4. Written Report 4.1 Covers the following areas in detail:
4.2 The status report of the OPP as in
2002
4.3 Achievements and challenges interpreting
& fulfilling the constitutional mandate
Investigations
Reporting
Accessibility
Relationship with Stakeholders 7

8. 4. Written Report 4.3.1 Investigations;
Reporting and taking appropriate
remedial action;
Accessibility (Provincial offices and Outreach programmes
Relationship with Stakeholders 8

9. 4. Written Report 9 4.4 Strategic management of OPP from 2002 to 2009
Strategic management process in the
OPP;
Achievements for the past seven(7)
years;
Strategic objectives developed in the
current 3-year Strategic plan (01 April
March 2012) 9

10. 4. Written Report
4.5 Organisational structure How each business unit has developed during the past seven years Including the achievements, successes and challenges and; Current projects; 10

11. 4. Written Report 4.6 Financial management and accounting
OPP budget for the past seven years;
Auditor General’s findings and reports
during the period.
Corporate governance arrangements
(Audit Committee, Internal Audit,
Risk Management) 11

12. 4. Written Report 4.7 International Profile
International Ombudsman Institute
(IOI).
African Ombudsman and Mediators
Association (AOMA) activities.
African Ombudsman Research Centre
(AORC) 12

13. 4. Written Report 4.8 Report of all Provincial and Regional offices
4.9 Summary of all special and formal
reports
4.9.1 conclude with a brief summary of all
special and formal reports issued 13

14. 5. VERBAL REPORT 5.1. Purpose of verbal report:
Discuss the report and share some
tips and strategies.
5.2 Will include interview on DVD 14

15. 6.1 Deputy Public Protector 6.2 Chief Executive Officer
6. Other Internal OPP Structures that will ensure retention of Institutional memory
6.1 Deputy Public Protector
6.2 Chief Executive Officer
6.3 Governance structures
EXCO (PP, DPP & CEO)
MANCO (PP, DPP, CEO & all Managers
Think Tank 15

16. 6. Other Internal OPP Structures that will ensure retention of Institutional Memory
6.4 Knowledge Management
Purpose is to ensure that organizational memory, research and knowledge products are institutionalized. 16

17. 7. CHALLENGES
7.1 Allocation of budget to OPP through Dept of Justice
7.2 Budgetary constraints
7.2.1 Inability to fill critical posts due to limited funding
7.2.2 Funding for Enterprise Resource Planning (seamless integrated solution on the following:
Finance and Controlling, Payroll
Human Resource Management – including Automated Leave Application System
Material and Purchasing Management – (Supply Chain Management) 17

18. 7. CHALLENGES
7.3 Conditions of appointment of Public Protector and Deputy Public Protector
7.4 Implementation of the Occupation
Specific Dispensation (OSD) for
legally qualified personnel
7.5 Threats to the independence of the
Public Protector
7.6 Retention of skilled staff 18

19. 7. CHALLENGES 7.7 Interaction with Parliament
7.8 Being accessible to all citizens
(Project 44 million)
4.9 Foreign relations 19

20. 8. LESSONS LEARNT 8.1 Skills of managing a national
institution such as the OPP;
8.2 Dealing with complaints against
senior government official such as
the President and Cabinet Ministers;
8.3 The importance of collaboration with
other Chapter 9 institutions and
other similar institution 20

21. 8. LESSONS LEARNT
8.4 The impact of poverty and illiteracy on the South African population 21

22. 9. HOW THE COMMITTEE CAN PROVIDE SUPPORT
9.1 Frequent interaction with Parliament
9.2 Timeous intervention in appropriate matters as well as on suggestions and discussions on improving the institutional performance. 22

23. 10. PRIORITY ISSUES TO DEAL WITH
10.1 Appointment of 3rd Public Protector
10.2 Salary of Deputy Public Protector 
10.3 Additional funding 23

24. Thank You!