1. Salesforce

2. CRM Software Too Expensive CRM Too Complicated
Salesforce.Com and Others: Challenges of Customer Relationship Management Systems
Discussion Points Would Include:
CRM Software Too Expensive
CRM Too Complicated
CRM Implementation Too Long
1.Why have traditional CRM software implementations been so problematic for many businesses?
Discussion points would include:
Businesses have found CRM software too expensive.
Businesses have found CRM too complicated.
Implementation of CRM takes too long.