1. Sheldon Zhang, Ph.D. Department of Sociology szhang@mail.sdsu.edu
Program Performance Benchmarks & DUI Integrated GIS Map
Sheldon Zhang, Ph.D. Department of Sociology

2. Main Tasks
Conduct a statewide survey of DUI program on client data collection and management needs (completed)
Establish statewide and county-level DUI program performance benchmarks (finalizing)
Provide ad hoc technical support to State Oversight Agency (GIS test site)

3. DUI Program Benchmarks
Data download, cleaning, merging, and analysis
Tables produced
Need to explore best ways to disseminate information regarding benchmarks
Main challenge: individual DUI program provider needs to compare their own performance against county-level and statewide figures

4. DUI Program Measures
Limited range of variables due to rudimentary reporting requirements
Benchmarks:
Enrollment
Termination
Transfers
GR clients (waived/reduced)
Exit status is calculated based on the proportion of a specific exit reason relative to the total possible outcomes.

5. Shared Desire to Learn from Others
All DUI program managers want to know their own stats and those of others in the county and statewide (and definitely their potential competitors)
All managers welcome opportunities to compare notes with other DUI program providers
Routinize program data collection as part of DUI program quality control mechanism.

20. Moving Forward
County oversight agency is best suited to compile and disseminate county-level data
Specific plans are needed to develop and adopt common data elements. Without common data elements, comparison is impossible. Without comparison, we can’t identify best practices.
Large providers (those with multiple sites) should lead the movement to test logistics, procedures, and other technical issues…or CADTP?